Opportunity for all through employment and inclusion

Opportunity for all through employment and inclusion

Employment Matters

Unemployment can affect anyone, at any time. Unemployment has wide ranging impact on individuals, families, the wider community and our economy.

Work not only provides income for basic needs such as food, clothing and shelter, it also provides purpose and social inclusion. The longer people are unemployed, the more their prospects of finding work diminish, as do their resources, further limiting their opportunities.

The mission of Australian employment services, and of NESA as the peak body for the sector, is to break the cycle of unemployment and enable people to be fully included in the social and economic life of the community. The work carried out by our dedicated Members in the employment services sector is challenging – but the human rewards are great. Our Members support individuals with complex barriers and needs to enable them to secure employment. Providers of employment services and their frontline employment consultants know that their efforts count, not just to individual clients, but to families, society as a whole and the Australian economy.

The job ahead

Leaving no one behind

Participation Rate by Age

January 2019

15-24
25-34
35-44
45-54
55-64
65+

Participating (%)

Not Participating (%)

Data: ABS 6291.0.55.001 Labour Force, Australia, Detailed – Electronic Delivery

Gender Breakdown

of the Australian labour force

Female

Employed Full-Time (3.2 million)
Employed Part-Time (2.7 million)
Unemployed (0.3 million)
Not In The Labour Force (4.2 million)

Male

Employed Full-Time (5.5 million)
Employed Part-Time (1.2 million)
Unemployed (0.38 million)
Not In The Labour Force (2.9 million)

Data: ABS 6202.0 labour Force status by Sex, Australia – Trend, Seasonally Adjusted and Original

Realising Our Vision

Highlights from the Year in Review

Achievements from NESA submissions and advocacy

Tap tiles to reveal more

Improved Payment Model in CDP

Our advocacy resulted in increased outcome payments and increased employment incentive payments.

Business Reallocation

Consideration by government of key mitigating factors impacting provider performance

Employment Services 2022

Continued extensive consultation and co-design through round tables and working groups

Targeted Compliance Framework

A trusted voice at the table to ensure a fair and equitable framework is maintained whilst minimising unnecessary penalties imposed upon participants

Employability Skills Training

Influencing decision making protocols to minimise financial sanctions upon providers

DES Wage Subsidy Agreements

Successful negotiation of maximum length of the wage subsidy period increased to 9 months

Servicing Job Seekers with Challenging Behaviours

Increased recognition by government of the severity and increased instances of critical incidents resulting in improved servicing arrangements and protocols to ensure staff safety across the sector

Improving CDP Compliance Arrangements

Advocated to remove connection between job seeker compliance and payment model, which provided greater flexibility for providers. There has been an overall decrease in penalties being applied since 1 March 2019.

Transition for new CDP services - 2019

Advocated for new services to receive transition funding and a modified payment model in the first three months to give providers adequate investment during contract start up.

Improving Connection - Fast tracking feedback

Continued work to obtain quick responses to program and policy issues across all programs.

1000 Jobs Creation Package Design - CDP

Advocated for provider effort to be recognised in rolling out the Job Creation Package resulting in CDPs playing a crucial role in the initiative, and with any placements counted toward the Regional Employment Target, and outcome payments payable.

Contracting Structure - CDP

Advocated for the purchasing process to allow for a range of contracting structures to ensure the widest possible options for communities.

Support

Policy Support

policy-support-3600-plus

Help desk calls/emails for policy support

policy-support-550-plus

Members gained policy insights and contributed to policy positions through their participation in NESA’s Leadership Forums, Special Interest Groups, Taskforces, Working, Advisory Groups and regular topic focused/general member phone consultations.

policy-support-3300-plus

Subscribers were kept regularly informed of policy development through NESA communications.

Sector Capacity building

NESA continued to support the sector to advance employment inclusion in 2018-19:

sector-capacity-building-1700-plus

Sector leaders and frontline staff gained skills and knowledge through NESA’s professional development and coaching programs, workshops and webinars throughout the year.

sector-capacity-building-88

Public and in-house professional development events held

sector-capacity-building-820-plus

Member representatives benefited from NESA events and forums

sector capacity building 740 +

Employment services practitioners registered for the Practitioner Toolkit