We support members and advance the capacity of the sector
We support members and advance the capacity of the sector
Ongoing Support
In 2018-19, we assured policy and operational support to providers across all programs, and delivered regular communications and provider forums throughout the year.
Network and Supply Chain
NESA has a rich network of Industry Partners and consultants within its supply chain. This year NESA partnered with the following organisations to provide targeted training, capacity building and other tailored support for Members.
NESA’s Industry Partner network is an important value proposition for all of our Members. Through our Industry Partnerships we maintain a national network of organisations providing invaluable support and products directly to Members. Throughout the year we have received positive feedback from Members on their engagement with our Industry Partners, ranging from establishing a more efficient superannuation solution to saving significant amounts of money through updating their insurance policies. We have also received outstanding feedback on the reporting and training solutions that we have been able to introduce through these relationships.
We thank all of our partner organisations for their support:
NESA Events
We strive to deliver relevant and inspirational events throughout the year.
This year has included:
Leadership Forums
Leadership Forums providing opportunities for leaders to gain information and interact with a wide range of speakers, including Ministers and departmental executives as well as caucus with colleagues on sector, program and policy development.
Masterclasses
Masterclasses to equip sector leaders with necessary skills and understanding into Digital Impact and Leadership.
International Women’s Day Luncheon
Our 5th International Women’s Day Luncheon, sponsored by NESA Industry Partner Marsh Advantage Insurance, brought together the female leaders of the employment services sector and included special guest Lynda Ford. Lynda highlighted the importance of mentoring relationships – being open to others and finding one for yourself. The theme for the 2019 International Women’s Day was #BalanceforBetter. A strong call to motivate and unite friends, colleagues and whole communities to strive for gender-balance in society; across business, government and media.
“You can’t be, what you can’t see.” – Lynda Ford
Inspiring Progress
NESA National Conference
On the 8th and 9th of August, we came together in Brisbane under the banner of Inspiring Progress – Building Agility and Resilience through Focussed Leadership.
The Conference was attended by the Hon Jane Prentice MP, Assistant Minister for Social Services and Disability Services and Senator the Hon Zed Seselja, Assistant Minister for Science, Jobs and Innovation, and the Hon Ed Husic, Shadow Minister for Employment Services, Workforce Participation and the Future of Work, Shadow Minister for the Digital Economy, and honoured guest speaker, Sir Bill English, former Prime Minister of New Zealand.
Delegates heard timely, forward-looking plenary presentations from Michael McQueen, Professor Kristy Muir and Andrew Griffiths, as well as a moving story of resilience and courage from Kathy Kelly.
Parallel sessions rich with program-specific workshops, strategy and leadership guidance and new policy directions provided ample opportunities for delegates to exchange with subject experts and colleagues.
[W]hat a great conference and so much information has been shared […] I was able to obtain a lot of new information and was able to deliver to my teams to help them explore a lot more options as tools for them to help service our job seekers and employers better – Fiona Anning, AMES Australia
I am so grateful to have had this opportunity at this stage of my employment services career to be able to attend. […] From the conference I was given many tools that now help me in my day to day tasks in my role – Stacy Connell, Enterprise and Training Company
The NESA conference was such an amazing opportunity for me and I learnt so much in a number of different ways and built so many networks – Melissa Templar, My Pathway
I am passionate about my work and like to be up to date with all the area’s of Employment Services – Lisa Taylor-Phillips, Busy At Work
NESA Conference
Scholarships
Every year, NESA awards a number of Scholarships to deserving NESA Members, allowing delegates who might not otherwise have the means to attend the Conference.
This year’s Scholarship awardees were:
- Fiona Anning (AMES Australia)
- Lisa Taylor-Phillips (Busy At Work)
- Melissa Templar (My Pathway)
- Stacy Connell (Enterprise and Training Company)
NESA would like to thank all of our generous supporters, sponsors and exhibitors:
Farewell
Farewell to NESA Conference Business Manager, Carole Gregson
After 17 and a half years of dedicated and loyal service to NESA and our Members, NESA Conference Business Manager Carole Gregson has decided to take the “road less travelled” to discover new and exciting ways to challenge herself.
Carole’s contribution to NESA over the years has been immeasurable, but she will be especially remembered for producing stand-out National Conferences, and introducing us to inspirational speakers, stimulating learning experiences and unforgettable NESA Awards for Excellence ceremonies.
We cannot thank Carole enough for all the wonderful work she has done, and we wish her all the best in the future.
“It’s all about the conversation…” – Carole Gregson
NESA
Professional
Development
Our Professional Development team collaborates with expert trainers to offer webinars, workshops and coaching programs as part of our commitment to the continuing professionalization of the sector. Our Professional Development events are available to the public, but offered at reduced rates for NESA Members.
Topics are offered throughout the year and in response to demand. Tailored in-house training is also available in cooperation with specific organisations.
NESA delivered 88 public and in-house professional development events throughout the year to 1700+ people. NESA PD has consistently high participation from regional and remote Australia.
Events Include:
Coaching Programs
Coaching programs are delivered over a series of online training sessions using virtual classroom technology to create an interactive learning environment. They provide opportunities to share knowledge and experience and to apply learning back in the workplace.
Webinars
Ideal for remote access, NESA’s webinar series explores topics relevant to the full range of employment services practitioners, from frontline consultants right up to upper management. Our expert facilitators cover interactional and work-skills issues, handling conflict and challenging situations, to improving engagement, reverse marketing and post-placement support.
Workshops
Our workshops are conducted in house, or on the NESA premises. They are half-day or full day sessions with a focus on participative learning, that give participants practical skills in a hands-on and supportive learning environment.
NESA Consulting
NESA Consulting services have continued to provide professional support across the employment services sector. With the sector experiencing significant change over the last twelve months, the value of professional and expert guidance has never been more important. NESA has an established national network of industry experts that have worked alongside providers throughout the year delivering professional support in key areas including:
- tender support
- project management
- development and introduction of good practice guides
- introduction of organisational quality frameworks
- development of Indigenous Employment Strategies
- introduction of frontline staff core competency strategies
- workforce development strategies including
- frontline development training
- governance development
- support in strategic planning
The requirements of our Members are diverse and through our national network, NESA has been able to successfully deliver cost-effective and practical solutions for many of our Members throughout the year.
Supporting Remote Australia
The Remote School Attendance Strategy (RSAS) Training
Over the past twelve months, NESA has continued to deliver the Remote School Attendance Strategy Training across remote Australia, delivering 53 RSAS training workshops, engaging 52 RSAS sites. Workshops delivered have included Tailored Local Workshops, Regional Clustered Leadership Workshops, Train the Trainer Workshops and a number of supplementary workshops.
Over 453 RSAS staff have accessed this training throughout the year, equipping the RSAS workforce with valuable skills to increase Indigenous school attendance across remote Australia. NESA has successfully led and delivered the RSAS Training Project and we are very proud of the work that RSAS workers do every day.
Aboriginal and Torres Strait Islander Mental Health First Aid (AMHFA)
NESA Solutions has continued to deliver the critically important training of Aboriginal and Torres Strait Islander Mental Health First Aid (AMHFA) across remote Australia. As of the 30 June 2019, NESA Solutions has delivered over 350 AMHFA workshops across remote Australia with over 5250 remote workers and community members attending. NESA Solutions has successfully delivered AMHFA training in every Remote School Attendance Strategy (RSAS) and Community Development Program (CDP) location across remote Australia. Across these locations we have successfully engaged RSAS and CDP workers while also extending the training out to other important community programs including the Community Night Patrol (CNP) and School Nutrition Program (SNP) providers to equip frontline staff with the skills they need to respond to mental health issues in their communities.
In addition to supporting frontline staff NESA Solutions has also implemented 15 community wide AMHFA training programs encompassing all stakeholders in selected communities. To date NESA Solutions has worked across the following 15 nominated communities – Groote Eylandt, Santa Teresa, Lake Evella and Wadeye in the NT, Kowanyama, Yarrabah, Doomadgee and Cherbourg in QLD, APY Lands and Whyalla in SA; the Far South Coast, Parkes and Clarence Valley in NSW; to Derby and Balgo in WA.
NESA Solutions has successfully implemented the training in over 120 different remote communities ensuring that this valuable training has been accessible to all communities. NESA Solutions has recently been engaged to continue this important training for a further two years where we will aim to deliver over 500 AMHFA workshops by 30 June 2021.
Indigenous Money Health project
This year NESA Solutions was funded by the Ecstra Foundation to develop and introduce a brand new Indigenous financial literacy project across remote and regional Australia. The project has commenced with the initial literature review completed and the identification of a project focus group. The objectives of the Indigenous Money Health project includes supporting up to 250 frontline employment staff who work directly with their Aboriginal and Torres Strait Islander (ATSI) job seekers and community members to have a stronger understanding of Indigenous financial literacy.