Nesa Annual Report 2022-23

Innovation

NESA promotes innovation and best practice and leads capacity building across the employment services sector.

Workforce Survey

NESA is committed to the ongoing advancement and development of the employment services workforce. The Australian employment services frontline service delivery staff, are dedicated to assisting participants and employers. This is a challenging and complex role but one that brings great satisfaction. Understanding the workforce enables NESA to deliver targeted and effective capability support to the sector.

NESA’s Employment Services Workforce Survey

The Employment Services Workforce Survey aims to:

The 2022 Employment Services Workforce Survey builds on the information gained through the 2016 and 2018 surveys and forms an important part of the wider body of qualitative and quantitative research used to both inform and advance the sector.

Employment
Services Institute

NESA’s Employment Services Institute (ESI) develops professionalism and capability across Australia’s employment services workforce, boosting service quality and outcomes for participants, employers and supports the achievement of provider organisations and government policy objectives.

ESI membership is open to all practitioners who work or aspire to work in employment services or related sectors, with members agreeing to adhere to a Code of Ethics and to participate in continuing professional development.

ESI membership categories set professional standards that provide a framework for career development in the sector, and are based on attaining relevant experience, skills and qualifications.

Professional
Development

NESA’s professional development program is a critical part of the support offered to the Australian employment services sector.

NESA offers professional development through a diverse expert panel of trainers that is tailored to the unique needs and service delivery environment of the Australian employment services sector.

In 2022-2023 NESA offered a comprehensive and responsive professional development agenda. NESA continued to offer a public professional development program as well as tailored programs to meet individual organisations workforce development needs.

NESA’s 2022 – 2023 public Professional Development program included our highly successful webinar series which delivered:

Celebrating Innovation &
Best Practice

NESA recognises the transformative effect that the dignity of paid work and secure ongoing employment can make to someone’s life.

NESA Awards for Excellence acknowledge and celebrated the significant achievements of employment services providers, employment consultants and outstanding participants.

Annually, the Awards are presented in three core categories – Achiever of the Year, Employment Consultant of the Year and Champion Employer of the Year – with a fourth Bright Star award presented at the judges’ discretion.

Workforce survey

The employment services frontline workforce

Survey key diversity results:

*The most prevalent post secondary qualification held was a Bachelors Degree. Workers without post secondary qualifications were generally mature aged with extensive relevant work experience or from diversity groups with lived experience.

The frontline employment services workforce had an average of 19.3 years of total paid workforce experience including in diverse community service, education and human resource sectors relevant to the needs of employment service participants and employers.

Employment Experience by Sector:

Celebrating Innovation & Best Practice

2022 Achiever Of The Year Award

Award supported by:

Dane Eralp - Nominated by MatchWorks

Victorian woman Dane Eralp was born profoundly deaf with English as a second language, yet refused to let her disability define or limit her. With strong support from her employment services provider Dane overcame all the odds to land the job of her dreams, earning her the Achiever of the Year Award and highlighting the challenges faced by migrants and people with a disability.

Photo caption: The Hon Amanda Rishworth MP, Minister for Social Services,
Award Winner Dane Eralp and NESA CEO Sally Sinclair

2022 Champion Employer Of The Year Award

Award supported by:

Nf McDonnell & Sons - Nominated By Syc Limited

South Australian employer NF McDonnell & Sons was recognised for their commitment in hiring people with major barriers to employment. Close to 30 percent of the Mount Gambier timber mills’ 123 staff have an offending history, live with a disability, suffer from mental health, homelessness, have severe long-term unemployment or are refugees.

Photo caption: Jon Barry, NESA CEO Sally Sinclair, Edel Conroy from Jobsbank and John Martin-Brown SYC Limited

2022 Employment Consultant Of The Year Award

Award supported by:

Danielle LeCouteur - Nominated by Jobfind

Jobfind’s Danielle LeCouteur received the Employment Consultant of Year Award for her dedication to helping disadvantaged job seekers find meaningful employment.

Photo caption: Philip Seubert, Business Development Manager, Aware Super, Award Winner Danielle LeCouteur and NESA CEO Sally Sinclair

2022 Bright Star Award

Award supported by:

Mikayla Birnie - Nominated by Workways Australia

Recruitment Partner with Workways Australia, Brisbane-based Mikayla Birnie is noted for her ‘get in there and get the job done’ attitude that has seen her smash targets from the moment she started – even as a young person grappling with a global pandemic. Mikayla received Bright Star Award (in memoriam of Maily Duong), which recognises relatively young employment services consultants that demonstrate excellence early in their career in the sector.

Photo caption: Philip Seubert, Business Development Manager, Aware Super, Award Winner Mikayla Birnie and NESA CEO Sally Sinclair