{"id":15,"date":"2018-09-20T02:39:30","date_gmt":"2018-09-19T15:39:30","guid":{"rendered":"https:\/\/nesa-annualreport2018.sheky\/?page_id=15"},"modified":"2019-12-02T16:11:37","modified_gmt":"2019-12-02T05:11:37","slug":"about","status":"publish","type":"page","link":"https:\/\/annualreport.nesa.com.au\/2019\/about\/","title":{"rendered":"About"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content&#8221; content_placement=&#8221;bottom&#8221; bg_type=&#8221;video&#8221; video_url=&#8221;https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA-PAGE-ABOUT-FINAL-S2-1920&#215;1080-V3-1.mp4&#8243; video_opts=&#8221;muted&#8221; video_poster=&#8221;id^1585|url^https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA-PAGE-ABOUT-FINAL-S2-1920&#215;1080-COVER-V2.jpg|caption^null|alt^null|title^NESA-PAGE-ABOUT-FINAL-S2-1920&#215;1080-COVER-V2|description^null&#8221; enable_controls=&#8221;display_control&#8221; el_class=&#8221;page-hero-video-bg&#8221; controls_color=&#8221;#ffffff&#8221;][vc_column][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; el_class=&#8221;padding-top-extra-large padding-bottom-extra-large&#8221;][vc_column el_class=&#8221;nesa-vc-bg-position-top&#8221;][vc_column_text el_class=&#8221;visible-xs-block&#8221; css=&#8221;.vc_custom_1574114795448{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h1 class=\"h4\" style=\"text-align: center;\">Who we are and what we do<\/h1>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-blue-light\" style=\"text-align: center;\">Our Mission<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span class=\"nesa-jumbo-headline\">The National Employment Services Association was established in 1997 as the peak body representing the\u00a0<a class=\"mission-tooltip-1-trigger\" href=\"#\"><span class=\"text-blue-light\"><strong>unique Australian Government contracted\u00a0<\/strong><strong>employment services sector<\/strong><\/span> <i class=\"information-link-icon fa fa-info-circle\"><\/i><\/a><\/span><\/p>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-light-blue nesa-col-split-3&#8243;]For more than two decades we have not only provided a bridge between the sector and government, but we have also assured capacity building, best practice development and exchange, national and international consulting and project management, ensuring the best possible services for job seekers, employers and communities. Our mission is to lead a sustainable, effective and diverse employment services sector through influential representation and advocacy and effective member support and capacity development.[\/vc_column_text]<div id=\"modal-trg-txt-wrap-7227\" class=\"ult-modal-input-wrapper ult-adjust-bottom-margin    \" data-keypress-control=\"keypress-control-enable\" data-overlay-control=\"overlay-control-enable\"><span data-class-id=\"content-69e4630aa02d84-67170267\"><\/span>\n\t\t\t\t<script type=\"text\/javascript\">\n\t\t\t\t(function($){\n\t\t\t\t\t$(document).ready(function(){\n\t\t\t\t\t\tvar selector = \".mission-tooltip-1-trigger\";\n\t\t\t\t\t\t$(selector).addClass(\"custom-ult-modal overlay-show\");\n\t\t\t\t\t\t$(selector).attr(\"data-class-id\", \"content-69e4630aa02d84-67170267\");\n\t\t\t\t\t\t$(selector).attr(\"data-overlay-class\", \"overlay-fade\");\n\t\t\t\t\t\t$(selector).attr(\"data-keypress-control\", \"keypress-control-enable\");\n\t\t\t\t\t\t$(selector).attr(\"data-overlay-control\", \"overlay-control-enable\");\n\t\t\t\t\t});\n\t\t\t\t})(jQuery);\n\t\t\t\t<\/script><\/div>\n<div class=\"ult-overlay content-69e4630aa02d84-67170267 mission-tooltip-3\" data-class=\"content-69e4630aa02d84-67170267\" id=\"button-click-overlay\" style=\"background:rgba(255,255,255,0.95); display:none;\">\n\t<div class=\"ult_modal ult-fade ult-medium\">\n\t<div class=\"ult-overlay-close popup-top-right\" style=\"width:40px;height:40px; background-color: #cecece;border-radius: 50%;padding:15px;box-sizing: content-box; \"><div class=\"ult-overlay-close-inside\">Close<\/div><\/div>\n\t\t<div id=\"ult-modal-wrap-8474\" class=\"ult_modal-content ult-hide\" style=\"border-style:solid;border-width:2px;border-radius:0px;border-color:#333333;\">\n\t\t\t<div  data-ultimate-target='#ult-modal-wrap-8474 .ult_modal-body'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_modal-body ult-responsive ult-html\" style=\"\">\n\t\t\t<\/p>\n<p class=\"Popups\">Australia is the only country in the world with a fully outsourced employment services system, operating in a quasi-market, controlled by government. The unique Australian system has been in operation now for more than 20 years, and is an inspiration for governments and labour market research and policy organisations the world over.<\/p>\n<p class=\"Popups\">The Australian government engages independent organisations via contractual arrangements. These organisations can be of any size, not-for-profit or private, but must comply to a strict set of compliance and performance standards, and are constantly under review. Performance is measured in terms of successfully getting people into sustained employment, and underperforming organisations have the number of job seekers they are allowed to service reduced, and if their performance standards do not rise, they will lose their contract altogether.<\/p>\n<p class=\"Popups\">\u201cEmployment services providers\u201d are the organisations who offer support and assistance to Australian job seekers in finding and maintaining work. The mainstream employment services program is called \u2018jobactive\u2019, but there are many other more specialised programs as well (see below). Anybody can seek the assistance of an employment services provider, but all people registered with Centrelink to receive Newstart allowance are required to engage with an employment services provider as part of their eligibility requirements.<\/p>\n<p>\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;bottom&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^1602|url^https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/hero-title-banner-about-01.jpg|caption^null|alt^null|title^hero-title-banner-about-01|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_image_posiiton=&#8221;100% 30%&#8221; el_class=&#8221;colour-bg-section dark-blue-section page-section-image-breaker&#8221;][vc_column el_class=&#8221;nesa-vc-bg-position-top&#8221;][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-blue-light\">The Employment Services<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1573695890171{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h3 class=\"text-black nesa-hero-sub-title \">Ecosystem<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;colour-wave-bg-section tan-1-section&#8221;][vc_column][vc_row_inner el_id=&#8221;employment-ecosystem-diagram-js-hide&#8221;][vc_column_inner offset=&#8221;vc_hidden-xs&#8221;][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJpZnJhbWUtY29udGFpbmVyJTIwcG9ydGZvbGlvLWFuaW1hdGlvbiUyMiUzRSUzQ2lmcmFtZSUyMHNyYyUzRCUyMmh0dHBzJTNBJTJGJTJGYW5udWFscmVwb3J0Lm5lc2EuY29tLmF1JTJGTkVTQS1FU0UtSW5mb2dyYXBoaWMlMkZORVNBLUVTRS1JbmZvZ3JhcGhpYy5odG1sJTIyJTIwd2lkdGglM0QlMjI3MDAlMjIlMjBoZWlnaHQlM0QlMjI0OTYlMjIlM0UlM0MlMkZpZnJhbWUlM0UlM0MlMkZkaXYlM0U=[\/vc_raw_html]<div class=\"aio-icon-component   eco-systems-sources info-box-click style_1\"><div id=\"Info-box-wrap-6256\" class=\"aio-icon-box default-icon\" style=\"\"  ><div class=\"aio-icon-default\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon circle \"  style=\"color:#ffffff;background:#bdbca9;font-size:32px;display:inline-block;\">\n\t<i class=\"Defaults-info\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-6256 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Useful Links<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div id=\"modal-trg-txt-wrap-3434\" class=\"ult-modal-input-wrapper ult-adjust-bottom-margin    \"  ><span data-class-id=\"content-69e4630aa03849-18026922\"><\/span>\n\t\t\t\t<script type=\"text\/javascript\">\n\t\t\t\t(function($){\n\t\t\t\t\t$(document).ready(function(){\n\t\t\t\t\t\tvar selector = \".eco-systems-sources\";\n\t\t\t\t\t\t$(selector).addClass(\"custom-ult-modal overlay-show\");\n\t\t\t\t\t\t$(selector).attr(\"data-class-id\", \"content-69e4630aa03849-18026922\");\n\t\t\t\t\t\t$(selector).attr(\"data-overlay-class\", \"overlay-fade\");\n\t\t\t\t\t\t$(selector).attr(\"data-keypress-control\", \"\");\n\t\t\t\t\t\t$(selector).attr(\"data-overlay-control\", \"\");\n\t\t\t\t\t});\n\t\t\t\t})(jQuery);\n\t\t\t\t<\/script><\/div>\n<div class=\"ult-overlay content-69e4630aa03849-18026922 mission-tooltip-3\" data-class=\"content-69e4630aa03849-18026922\" id=\"button-click-overlay\" style=\"background:rgba(255,255,255,0.95); display:none;\">\n\t<div class=\"ult_modal ult-fade ult-medium\">\n\t<div class=\"ult-overlay-close popup-top-right\" style=\"width:40px;height:40px; background-color: #cecece;border-radius: 50%;padding:15px;box-sizing: content-box; \"><div class=\"ult-overlay-close-inside\">Close<\/div><\/div>\n\t\t<div id=\"ult-modal-wrap-8360\" class=\"ult_modal-content ult-hide\" style=\"border-style:solid;border-width:2px;border-radius:0px;border-color:#333333;\">\n\t\t\t<div  data-ultimate-target='#ult-modal-wrap-8360 .ult_modal-body'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_modal-body ult-responsive ult-html\" style=\"\">\n\t\t\t<\/p>\n<h2 class=\"text-blue\">Useful Links<\/h2>\n<h3><\/h3>\n<h3>Key Stakeholders<\/h3>\n<ul>\n<li><a href=\"https:\/\/mhaustralia.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mental Health Australia<\/a><\/li>\n<li><a href=\"https:\/\/www.acoss.org.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Australian Council of Social Service (ACOSS)<\/a><\/li>\n<li><a href=\"https:\/\/www.refugeecouncil.org.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Refugee Council of Australia<\/a><\/li>\n<li><a href=\"https:\/\/www.australianchamber.com.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Australian Chamber of Commerce and Industry (ACCI)<\/a><\/li>\n<li><a href=\"http:\/\/www.oecd.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">Organisation for Economic and Co-operation Development (OECD)<\/a><\/li>\n<\/ul>\n<h3><\/h3>\n<h3>Government and Departments<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.jobs.gov.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Department of Employment, Skills, Small and Family Business<\/a><\/li>\n<li><a href=\"https:\/\/www.pmc.gov.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Department of the Prime Minister and Cabinet<\/a><\/li>\n<li><a href=\"https:\/\/www.dss.gov.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Department of Social Services<\/a><\/li>\n<li><a href=\"https:\/\/www.niaa.gov.au\/\">National Indigenous Australians Agency<\/a><\/li>\n<\/ul>\n<h3><\/h3>\n<h3>NESA Industry Partners<\/h3>\n<p>Find out more on the\u00a0<a href=\"https:\/\/nesa.com.au\/nesa-industry-partners\/\" target=\"_blank\" rel=\"noopener noreferrer\">NESA website.<\/a>\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-light-blue&#8221;]The Australian Employment Services ecosystem is a complex interrelationship of organisations, centred on assisting job seekers to link up with employers, and to find lasting employment. This important work is carried out by Employment Services providers, and as the peak body for the sector NESA supports and represents providers and brings together a diverse range of government and community stakeholders, industry partners and educational bodies from the length and breadth of Australian society.[\/vc_column_text][vc_single_image image=&#8221;1747&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221;][vc_toggle title=&#8221;NESA MEMBERS \/ EMPLOYMENT SERVICES PROVIDERS&#8221;]Providers are organisations who have a government contract to deliver one or more of the national employment services programs (jobactive, Disability Employment Services, New Enterprise Incentive Scheme, ParentsNext etc.).[\/vc_toggle][vc_toggle title=&#8221;NESA \/ EMPLOYMENT SERVICES SECTOR&#8221;]The employment services providers and their staff, as well as the job seekers they service make up the sector. <a href=\"https:\/\/nesa.com.au\" target=\"_blank\" rel=\"noopener noreferrer\">NESA<\/a> is the peak body for the sector (&gt; <a href=\"https:\/\/nesa.com.au\/\">https:\/\/nesa.com.au<\/a>), advocating on behalf of providers to the relevant government departments, as well as providing policy guidance, capacity building and project management across the sector and across the nation.[\/vc_toggle][vc_toggle title=&#8221;KEY STAKEHOLDERS&#8221;]<\/p>\n<ul>\n<li><a href=\"https:\/\/mhaustralia.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mental Health Australia<\/a><\/li>\n<li><a href=\"https:\/\/www.acoss.org.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Australian Council of Social Service (ACOSS)<\/a><\/li>\n<li><a href=\"https:\/\/www.refugeecouncil.org.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Refugee Council of Australia<\/a><\/li>\n<li><a href=\"https:\/\/www.australianchamber.com.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Australian Chamber of Commerce and Industry (ACCI)<\/a><\/li>\n<li><a href=\"http:\/\/www.oecd.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">Organisation for Economic and Co-operation Development (OECD)<\/a><\/li>\n<li>Other peak bodies<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;GOVERNMENTS AND DEPARTMENTS&#8221;]<\/p>\n<ul>\n<li><a href=\"https:\/\/www.jobs.gov.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Department of Employment, Skills, Small and Family Business<\/a><\/li>\n<li><a href=\"https:\/\/www.pmc.gov.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Department of the Prime Minister and Cabinet<\/a><\/li>\n<li><a href=\"https:\/\/www.dss.gov.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Department of Social Services<\/a><\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;NESA INDUSTRY PARTNERS&#8221;]NESA have established a national network of organisations providing invaluable support and products directly to members.<\/p>\n<p>Find out more on the <a href=\"https:\/\/nesa.com.au\/nesa-industry-partners\/\" target=\"_blank\" rel=\"noopener noreferrer\">NESA website.<\/a>[\/vc_toggle][vc_toggle title=&#8221;COMMUNITY AND HEALTH SERVICES&#8221;]<\/p>\n<ul>\n<li>Alcohol and Drug Rehabilitation<\/li>\n<li>Mental Health Services<\/li>\n<li>Housing Services<\/li>\n<li>Family and Parenting Support Services<\/li>\n<li>Disability Support Services<\/li>\n<li>Financial Services<\/li>\n<li>Multicultural Services<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;colour-wave-bg-section colour-wave-bg-section-no-top dark-blue-section&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-white\" style=\"text-align: center;\">Employment Services Programs<\/h2>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;nesa-text-box nesa-text-box-white&#8221; css=&#8221;.vc_custom_1574292284050{margin-bottom: 100px !important;}&#8221;]Employment Services are a crucial link in the broader Community and Health Services and Education landscape, including Vocational Education and Training (VET).<\/p>\n<p>Currently, the major Australian employment services programs are:[\/vc_column_text][vc_single_image image=&#8221;1728&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css_animation=&#8221;fadeIn&#8221;]<div id=\"modal-trg-txt-wrap-4811\" class=\"ult-modal-input-wrapper ult-adjust-bottom-margin    \"  ><style>\n\t\t\t\t\t.btn-modal.btn-id-69e4630aa03ae8-44826476:hover {\n\t\t\t\t\t\tbackground-color: rgba(221,220,213,0.75) !important;\n\t\t\t\t\t}\n\t\t\t\t\t<\/style><button  data-ultimate-target='#modal-trg-txt-wrap-4811 .btn-modal'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"background:#dddcd5;border-color:#dddcd5;color:#ffffff; \" data-class-id=\"content-69e4630aa03ae8-44826476\" class=\"btn-modal ult-responsive btn-primary btn-modal-lg overlay-show ult-align-right btn-id-69e4630aa03ae8-44826476\" data-overlay-class=\"overlay-fade\">Sources<\/button><\/div>\n<div class=\"ult-overlay content-69e4630aa03ae8-44826476 \" data-class=\"content-69e4630aa03ae8-44826476\" id=\"button-click-overlay\" style=\"background:rgba(255,255,255,0.95); display:none;\">\n\t<div class=\"ult_modal ult-fade ult-medium\">\n\t<div class=\"ult-overlay-close popup-top-right\" style=\"width:40px;height:40px; background-color: #cecece;border-radius: 50%;padding:15px;box-sizing: content-box; \"><div class=\"ult-overlay-close-inside\">Close<\/div><\/div>\n\t\t<div id=\"ult-modal-wrap-1922\" class=\"ult_modal-content ult-hide\" style=\"border-style:solid;border-width:2px;border-radius:0px;border-color:#333333;\">\n\t\t\t<div  data-ultimate-target='#ult-modal-wrap-1922 .ult_modal-body'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_modal-body ult-responsive ult-html\" style=\"\">\n\t\t\t<\/p>\n<h3><strong>Sources:<\/strong><\/h3>\n<p><strong>jobactive:<\/strong> Labour Market Information Portal, jobactive Caseload by Selected Cohorts Time Series [<a href=\"http:\/\/lmip.gov.au\/default.aspx?LMIP\/Downloads\/EmploymentRegion\" target=\"_blank\" rel=\"noopener noreferrer\">Link<\/a>]<\/p>\n<p><strong>DES:<\/strong> Labour Market Information Portal [<a href=\"http:\/\/lmip.gov.au\/default.aspx?LMIP\/Downloads\/DisabilityEmploymentServicesData\/DESCaseloadandCommencementsData\" target=\"_blank\" rel=\"noopener noreferrer\">Link<\/a>], DES Monthly Report \u2013 30 June 2019, [<a href=\"http:\/\/lmip.gov.au\/default.aspx?LMIP\/Downloads\/DisabilityEmploymentServicesData\/MonthlyData\" target=\"_blank\" rel=\"noopener noreferrer\">Link<\/a>]<\/p>\n<p><strong>ParentsNext: <\/strong>Answers to Questions taken on Notice during 27 February public hearing, and answers to written Questions on Notice, received from Department of Jobs and Small Business, 8 March 2019 (Question Number SQ19-000185) [<a href=\"https:\/\/www.aph.gov.au\/Parliamentary_Business\/Committees\/Senate\/Community_Affairs\/ParentsNext\/Additional_Documents\" target=\"_blank\" rel=\"noopener noreferrer\">Link<\/a>]<\/p>\n<p><strong>CDP:<\/strong> Australian Government \u2013 national Indigenous Australians Agency (NIAA) &#8211; The Community Development Program (CDP) [<a href=\"https:\/\/www.niaa.gov.au\/indigenous-affairs\/employment\/cdp\" target=\"_blank\" rel=\"noopener noreferrer\">Link<\/a>]<\/p>\n<p><strong>Youth Jobs PaTH:<\/strong> Department of Employment, Skills, Small and Family Business \u2013 Explainer: Youth Jobs PaTH [<a href=\"https:\/\/www.employment.gov.au\/newsroom\/explainer-youth-jobs-path\" target=\"_blank\" rel=\"noopener noreferrer\">Link<\/a>]<\/p>\n<p><strong>Transition to Work:<\/strong> Labour Market Information Portal, jobactive and Transition to Work (TtW) Caseload Cohorts by Employment Region, Provider and Site as at 30 September 2019 [<a href=\"http:\/\/lmip.gov.au\/PortalFile.axd?FieldID=2795652&amp;.xlsx\" target=\"_blank\" rel=\"noopener noreferrer\">Link<\/a>]<\/p>\n<p><strong>NEIS:<\/strong> Australian Government &#8211; Business [<a href=\"https:\/\/www.business.gov.au\/assistance\/new-business-assistance-with-neis\" target=\"_blank\" rel=\"noopener noreferrer\">Link<\/a>]<\/p>\n<p><strong>Time to Work Employment Service (TWES)<\/strong>: Data communicated to NESA on request by the Department of Employment, Skills, Small and Family Business, Time to Work Employment Service as at 30 June 2019.\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-top-extra-large padding-bottom-extra-large&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-blue-light\" style=\"text-align: center;\">Our Members<\/h2>\n<p>[\/vc_column_text][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-light-blue&#8221; css=&#8221;.vc_custom_1574229666091{margin-top: 50px !important;}&#8221;]Our Members include not-for-profit and private organisations who offer any of the Government contracted employment services (see above).<\/p>\n<p>NESA\u2019s Membership covers the totality of the jobactive\/<span class=\"tooltips \" style=\"\" title=\"Disability Employment Services\">DES<\/span> regions in non-remote Australia, and 65% of the remote <span class=\"tooltips \" style=\"\" title=\"Community Development Program\">CDP<\/span> regions. We also have a service delivery footprint across all of remote Australia through the provision of capacity building projects[\/vc_column_text]<div id=\"ult-carousel-233713389669e4630aa046f\" class=\"ult-carousel-wrapper   ult_horizontal\" data-gutter=\"15\" data-rtl=\"false\" ><div class=\"ult-carousel-371438306569e4630aa0453 \" >[vc_row_inner css=&#8221;.vc_custom_1574117722726{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-image: url(https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA_SLIDER_BG_BLUE_A.png?id=1618) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 10px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1574117387823{padding-top: 50px !important;}&#8221; el_class=&#8221;hidden-xs&#8221;]<\/p>\n<h4 class=\"nesa-jumbo-headline text-white\">Nesa Members Community<br \/>\nDevelopment Program (CDP)<br \/>\n<strong>Presence<\/strong><\/h4>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;visible-xs-block&#8221;]<\/p>\n<p class=\"text-white\" style=\"text-align: center;\">NESA Members Community Development Program (CDP) <strong>Presence<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_raw_html]JTNDaW1nJTIwd2lkdGglM0QlMjI0NTAlMjIlMjBoZWlnaHQlM0QlMjJhdXRvJTIyJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZhbm51YWxyZXBvcnQubmVzYS5jb20uYXUlMkYyMDE5JTJGd3AtY29udGVudCUyRnVwbG9hZHMlMkZzaXRlcyUyRjYlMkYyMDE5JTJGMTElMkZhdXMtbWFwLTAzLWNkcC1wcmVzZW5jZS5zdmclMjIlM0U=[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1574117727448{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-image: url(https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA_SLIDER_BG_BLUE_B.png?id=1619) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 10px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1574229731630{padding-top: 50px !important;}&#8221; el_class=&#8221;hidden-xs&#8221;]<\/p>\n<h4 class=\"nesa-jumbo-headline text-white\">Nesa Members Jobactive,<br \/>\nDisability Services (DES)<br \/>\nAnd Complementary Programs<br \/>\n<strong>Coverage<\/strong><\/h4>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;visible-xs-block&#8221;]<\/p>\n<p class=\"text-white\" style=\"text-align: center;\">NESA Members Jobactive, Disability Services (DES) And Complementary Programs <strong>Coverage<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_raw_html]JTNDaW1nJTIwd2lkdGglM0QlMjI0NTAlMjIlMjBoZWlnaHQlM0QlMjJhdXRvJTIyJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZhbm51YWxyZXBvcnQubmVzYS5jb20uYXUlMkYyMDE5JTJGd3AtY29udGVudCUyRnVwbG9hZHMlMkZzaXRlcyUyRjYlMkYyMDE5JTJGMTElMkZhdXMtbWFwLTAyLWpvYmFjdGl2ZS1jb3ZlcmFnZS5zdmclMjIlM0U=[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1574117732241{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-image: url(https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA_SLIDER_BG_BLUE_C.png?id=1620) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 10px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1574229760132{padding-top: 50px !important;}&#8221; el_class=&#8221;hidden-xs&#8221;]<\/p>\n<h4 class=\"nesa-jumbo-headline text-white\">Nesa Solutions<br \/>\nProject <strong>Locations<\/strong><\/h4>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;visible-xs-block&#8221;]<\/p>\n<p class=\"text-white\" style=\"text-align: center;\">NESA Solutions Project <strong>Locations<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_raw_html]JTNDaW1nJTIwd2lkdGglM0QlMjI0NTAlMjIlMjBoZWlnaHQlM0QlMjJhdXRvJTIyJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZhbm51YWxyZXBvcnQubmVzYS5jb20uYXUlMkYyMDE5JTJGd3AtY29udGVudCUyRnVwbG9hZHMlMkZzaXRlcyUyRjYlMkYyMDE5JTJGMTElMkZhdXMtbWFwLTAxLXJlbW90ZS1sb2NhdGlvbnMuc3ZnJTIyJTNF[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner]<\/div><\/div>\t\t\t<script type=\"text\/javascript\">\n\t\t\t\tjQuery(document).ready(function ($) {\n\t\t\t\t\tif( typeof jQuery('.ult-carousel-371438306569e4630aa0453').slick == \"function\"){\n\t\t\t\t\t\t$('.ult-carousel-371438306569e4630aa0453').slick({dots: true,autoplay: true,autoplaySpeed: \"5000\",speed: \"300\",infinite: true,arrows: true,nextArrow: '<button type=\"button\" role=\"button\" aria-label=\"Next\" style=\"color:#333333; 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el_class=&#8221;colour-wave-bg-section dark-blue-section&#8221;][vc_column width=&#8221;2\/6&#8243;][vc_single_image image=&#8221;1480&#8243; alignment=&#8221;right&#8221; style=&#8221;vc_box_border_circle&#8221; css_animation=&#8221;fadeIn&#8221; el_class=&#8221;hidden-xs&#8221;][\/vc_column][vc_column width=&#8221;3\/6&#8243;][vc_row_inner content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-xs-8&#8243;][vc_column_text]<\/p>\n<h2 class=\"nesa-jumbo-headline nesa-jumbo-headline-xl\"><strong>Chair\u2019s<\/strong><br \/>\nReport<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_col-xs-4&#8243;][vc_single_image image=&#8221;1480&#8243; alignment=&#8221;right&#8221; style=&#8221;vc_box_border_circle&#8221; css_animation=&#8221;fadeIn&#8221; el_class=&#8221;visible-xs-block&#8221;][\/vc_column_inner][\/vc_row_inner][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-light-blue&#8221;]I am very pleased to be able to report on another year in NESA\u2019s continuing role as the voice of the Australian Employment Services Sector. As we enter our third decade of service to our Members and the sector, NESA continues to provide leadership, representation, advocacy and support.[\/vc_column_text]<div id=\"modal-trg-txt-wrap-1148\" class=\"ult-modal-input-wrapper ult-adjust-bottom-margin    \" data-keypress-control=\"keypress-control-enable\" data-overlay-control=\"overlay-control-enable\"><button  data-ultimate-target='#modal-trg-txt-wrap-1148 .btn-modal'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"color:#FFFFFF; \" data-class-id=\"content-69e4630aa04a43-10724597\" class=\"btn-modal ult-responsive btn-primary btn-modal-lg overlay-show chairs-report-button  ult-align-left btn-id-69e4630aa04a43-10724597\" data-overlay-class=\"overlay-fade\">Full Report<\/button><\/div>\n<div class=\"ult-overlay content-69e4630aa04a43-10724597 chairs-report\" data-class=\"content-69e4630aa04a43-10724597\" id=\"button-click-overlay\" style=\"background:rgba(255,255,255,0.95); display:none;\">\n\t<div class=\"ult_modal ult-fade ult-medium\">\n\t<div class=\"ult-overlay-close popup-top-right\" style=\"width:40px;height:40px; background-color: #cecece;border-radius: 50%;padding:15px;box-sizing: content-box; \"><div class=\"ult-overlay-close-inside\">Close<\/div><\/div>\n\t\t<div id=\"ult-modal-wrap-2988\" class=\"ult_modal-content ult-hide\" style=\"border-style:solid;border-width:2px;border-radius:0px;border-color:#333333;\">\n\t\t\t<div  data-ultimate-target='#ult-modal-wrap-2988 .ult_modal-body'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_modal-body ult-responsive ult-html\" style=\"\">\n\t\t\t<\/p>\n<h2 class=\"text-blue-light\">Chair\u2019s Report<\/h2>\n<p>I am very pleased to be able to report on another year in NESA\u2019s continuing role as the voice of the Australian Employment Services Sector. As we enter our third decade of service to our Members and the sector, NESA continues to provide leadership, representation, advocacy and support.<\/p>\n<p>The bedding down of the <strong><span class=\"tooltips \" style=\"\" title=\"Disability Employment Services\">DES<\/span><\/strong> reforms, and the introduction of the <strong>Targeted Compliance Framework<\/strong> have kept us busy in providing guidance and support to Members, and feedback to government. There have also been changes to <strong>ParentsNext<\/strong>, <strong>Career Transition Assistance<\/strong> and <strong>jobactive<\/strong> for which NESA has been actively advocating on behalf of the sector. Preparations and discussions continue around the <strong>New Employment Services<\/strong> model scheduled for 2022.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"padding-bottom-large nesa-body-image alignright wp-image-1486\" src=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA_2018_Awards_Big_Group_Shot-300x200.jpg\" alt=\"NESA 2018 Awards Big Group Shot\" width=\"390\" height=\"260\" srcset=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA_2018_Awards_Big_Group_Shot-300x200.jpg 300w, https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA_2018_Awards_Big_Group_Shot-768x512.jpg 768w, https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA_2018_Awards_Big_Group_Shot.jpg 800w\" sizes=\"auto, (max-width: 390px) 100vw, 390px\" \/><\/p>\n<p>NESA\u2019s Membership continues to grow and develop, with several new Members being welcomed this year.<\/p>\n<p>NESA Solutions\u2019 project work in remote Australia continues from strength to strength, providing workforce development for the <strong>Remote School Attendance Strategy<\/strong> and both front-line workforce and community training in <strong>Aboriginal and Torres Strait Islander Mental Health First Aid<\/strong>. These projects continue to have a powerful and positive impact on remote communities across the country.<\/p>\n<p>In many ways one of the highlights of the year is the <strong>NESA Awards for Excellence<\/strong>, which recognise just some of the outstanding work done across the sector. This year, as always, the candidates were of the highest quality, and the judges were hard-pressed to choose between them. The quality of nominees poses the same problem every year, and is testament to the great work done across the sector.<\/p>\n<p>I wish to acknowledge the contribution and dedication of all of my fellow Board Directors, and record my thanks to all of them for their hard work and support during the year. On their behalf I also wish to thank retiring director Anthony Steel, NESA CEO Sally Sinclair, Deputy CEO Matt Clarke and all of our excellent management and staff for the consistent quality of the work done on behalf of the sector. My thanks also to our Members \u2013 the dedicated workers of the sector \u2013 for the tireless work that they put into achieving our shared vision \u2013 <em>opportunity for all through employment and inclusion.<\/em><\/p>\n<table>\n<tbody>\n<tr>\n<td rowspan=\"2\" width=\"300\"><img decoding=\"async\" class=\"alignnone wp-image-1124\" src=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/2018\/11\/Signature_Rowena_RGB_V1-300x115.jpg\" alt=\"\" width=\"204\" height=\"auto\" srcset=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2018\/11\/Signature_Rowena_RGB_V1-300x115.jpg 300w, https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2018\/11\/Signature_Rowena_RGB_V1.jpg 503w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><strong>Rowena McNally<\/strong><br \/>\nIndependent Chair<\/td>\n<td width=\"300\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1480 size-thumbnail\" src=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/rowena-mcnally-ar19-150x150.jpg\" alt=\"Rowena McNally Profile\" width=\"150\" height=\"150\" srcset=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/rowena-mcnally-ar19-150x150.jpg 150w, https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/rowena-mcnally-ar19-300x300.jpg 300w, https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/rowena-mcnally-ar19.jpg 600w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;padding-top-extra-large&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-blue-light\">NESA Board<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1573698336364{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h3 class=\"text-black nesa-hero-sub-title \">As at 30 June 2019<\/h3>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-light-blue&#8221;]<\/p>\n<h3>Independent Chair<\/h3>\n<ul>\n<li>Rowena McNally<\/li>\n<\/ul>\n<h3>Directors<\/h3>\n<ul>\n<li>Matthew Little<\/li>\n<li>Anthony Steel<\/li>\n<li>John Perry<\/li>\n<li>Rebecca Nicholls<\/li>\n<li>Nicole Dwyer<\/li>\n<li>Renae Lowry<\/li>\n<\/ul>\n<p>To read more about our board of directors please visit <a href=\"https:\/\/nesa.com.au\/nesa-board\/\" target=\"_blank\" rel=\"noopener noreferrer\">nesa.com.au<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;colour-wave-bg-section dark-blue-section&#8221;][vc_column width=&#8221;2\/6&#8243;][vc_single_image image=&#8221;1481&#8243; alignment=&#8221;right&#8221; style=&#8221;vc_box_border_circle&#8221; css_animation=&#8221;fadeIn&#8221; el_class=&#8221;hidden-xs&#8221;][\/vc_column][vc_column width=&#8221;3\/6&#8243;][vc_row_inner content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-xs-8&#8243;][vc_column_text]<\/p>\n<h2 class=\"nesa-jumbo-headline nesa-jumbo-headline-xl\"><strong>CEO&#8217;s<\/strong><br \/>\nReport<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_col-xs-4&#8243;][vc_single_image image=&#8221;1481&#8243; alignment=&#8221;right&#8221; style=&#8221;vc_box_border_circle&#8221; css_animation=&#8221;fadeIn&#8221; el_class=&#8221;visible-xs-block&#8221;][\/vc_column_inner][\/vc_row_inner][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-light-blue&#8221;]This year has seen some major policy developments, as well as the traditional \u201ccoming of age\u201d of the Employment Services system: Job Network was established 21 years ago. Since this time, we have had 7 Prime Ministers, presiding over 16 Ministers responsible for the Employment Services portfolio. The portfolio (and therefore the Department) has changed its name 7 times, much to the exasperation of 6 Deputy Secretaries (Employment). We have been through 8 commissioning events and contract periods, with two changes of major program name (<strong>Job Network<\/strong> to <strong>Job Services Australia<\/strong> (<strong>JSA<\/strong>) and <strong>JSA<\/strong> to <strong>jobactive<\/strong>) and seen 21 employment programs discontinued or superseded.[\/vc_column_text]<div id=\"modal-trg-txt-wrap-4044\" class=\"ult-modal-input-wrapper ult-adjust-bottom-margin    \" data-keypress-control=\"keypress-control-enable\" data-overlay-control=\"overlay-control-enable\"><button  data-ultimate-target='#modal-trg-txt-wrap-4044 .btn-modal'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"color:#ffffff; \" data-class-id=\"content-69e4630aa05a48-15959492\" class=\"btn-modal ult-responsive btn-primary btn-modal-lg overlay-show ceos-report-button  ult-align-left btn-id-69e4630aa05a48-15959492\" data-overlay-class=\"overlay-fade\">Full Report<\/button><\/div>\n<div class=\"ult-overlay content-69e4630aa05a48-15959492 ceos-report\" data-class=\"content-69e4630aa05a48-15959492\" id=\"button-click-overlay\" style=\"background:rgba(255,255,255,0.95); display:none;\">\n\t<div class=\"ult_modal ult-fade ult-medium\">\n\t<div class=\"ult-overlay-close popup-top-right\" style=\"width:40px;height:40px; background-color: #cecece;border-radius: 50%;padding:15px;box-sizing: content-box; \"><div class=\"ult-overlay-close-inside\">Close<\/div><\/div>\n\t\t<div id=\"ult-modal-wrap-8356\" class=\"ult_modal-content ult-hide\" style=\"border-style:solid;border-width:2px;border-radius:0px;border-color:#333333;\">\n\t\t\t<div  data-ultimate-target='#ult-modal-wrap-8356 .ult_modal-body'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult_modal-body ult-responsive ult-html\" style=\"\">\n\t\t\t<\/p>\n<h2 class=\"text-blue-light\">CEO\u2019s Report<\/h2>\n<p>This year has seen some major policy developments, as well as the traditional \u201ccoming of age\u201d of the Employment Services system: Job Network was established 21 years ago. Since this time, we have had 7 Prime Ministers, presiding over 16 Ministers responsible for the Employment Services portfolio. The portfolio (and therefore the Department) has changed its name 7 times, much to the exasperation of 6 Deputy Secretaries (Employment). We have been through 8 commissioning events and contract periods, with two changes of major program name (<strong>Job Network<\/strong> to <strong>Job Services Australia<\/strong> (<strong>JSA<\/strong>) and <strong>JSA<\/strong> to <strong>jobactive<\/strong>) and seen 21 employment programs discontinued or superseded.<\/p>\n<p>NESA has said on many occasions that our sector has an incredible capacity for agility and resilience. The ongoing reform agenda has been relentless and the scale and magnitude of reform enormous. However, despite the challenges, our sector has continued to deliver record performance contract after contract, driven by our commitment to inclusion for all through employment.<\/p>\n<p>And the pace of change is not slowing\u2026<\/p>\n<p>Over the past year, the implementation of the\u00a0<strong>Targeted Compliance Framework<\/strong>\u00a0has required significant effort and collaboration by all providers and stakeholders across the sector.<\/p>\n<p>The <strong>new Disability Employment Services (DES) model<\/strong>\u00a0commenced in July 2018 and its implementation has involved greater emphasis on choice and person-centred approaches with fundamental change to previous arrangements including removal of market share. Despite initial operational challenges, the program has stabilised and is assisting participants to achieve their employment inclusion goals. NESA continues to represent DES through the <em>DES Reference Group<\/em>,\u00a0<em>National Disability and Carers Advisory Council\u00a0<\/em>(NDCAC), the\u00a0<em>NDCAC Employment Reform Working Group<\/em>\u00a0and regular liaison with the Department of Families and Social Services and relevant Ministers.<\/p>\n<p>This year NESA also supported Members through the expansion of\u00a0<strong>ParentsNext<\/strong>, purchasing for the national roll-out of\u00a0<strong>Career Transition Assistance<\/strong>\u00a0and the bedding down of the\u00a0<strong>Time to Work<\/strong>\u00a0program.<\/p>\n<p><strong>Indigenous employment<\/strong> and the <strong>Community Development Program (CDP) reform<\/strong>\u00a0continue to be priorities. NESA\u2019s\u00a0<em>CDP Special Interest Group<\/em>\u00a0has remained focused and committed to progressing this work. The\u00a0<em>CDP Provider Forum<\/em>\u00a0continues to provide opportunities for engagement, networking and robust discussion about future directions of Indigenous employment in Australia.<\/p>\n<p>Changes made to\u00a0<strong>jobactive\u00a0<\/strong>arrangements, particularly in relation to wage subsidies have tested the sector and NESA is continuing to advocate regarding the service delivery and financial pressures related to the adequacy of investment in the Employment Fund.<\/p>\n<p>As a sector we are on the cusp of the next wave of change with the proposed move from a deeply embedded human service delivery methodology, to a model incorporating a significant digital service component. NESA is regularly engaging with the Department, Ministers and other stakeholders regarding <strong>New Employment Services<\/strong>\u00a0and the various trials informing design of the new model to ensure that the experience of the sector remains at the forefront of policy development.<\/p>\n<p>The inaugural\u00a0<strong>NESA International Innovation Tour<\/strong>\u00a0attended by 15 NESA Member leaders provided insight into international experience with mature digital service models. The expertise from our international colleagues and learnings gathered through this tour will contribute to our representation on future directions in Australia.<\/p>\n<p>Whilst we agree that transformation and innovation should be embraced, NESA continues to advocate to government that while technological advancement has much to offer it should not and does not replace the need for personal services. The implications of these changes speak broadly to the future of all human services in Australia. It is essential that the voices and expertise of the sector are heard to ensure that the next iteration of employment services is fit for purpose.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"padding-bottom-large alignright wp-image-1487\" src=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/RSAS_Cairns_LW-300x225.jpg\" alt=\"Remote School Attendance Strategy (RSAS) Training project \" width=\"390\" height=\"293\" srcset=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/RSAS_Cairns_LW-300x225.jpg 300w, https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/RSAS_Cairns_LW-768x576.jpg 768w, https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/RSAS_Cairns_LW.jpg 800w\" sizes=\"auto, (max-width: 390px) 100vw, 390px\" \/>NESA Solutions continued its crucial work in remote Australia delivering the <strong>Remote School Attendance Strategy<\/strong> (<strong>RSAS<\/strong>) Training project to over 453 RSAS staff, and the <strong>Aboriginal and Torres Strait Islander Mental Health First Aid<\/strong> (<strong>AMHFA<\/strong>) project to more than 2270 remote workers and community members.<\/p>\n<p>The RSAS project delivered 53 RSAS training workshops in 52 RSAS sites, and the AMHFA project, 173 AMHFA workshops in over 100 communities.<\/p>\n<p>We are proud that the work we do has equipped the RSAS workforce with valuable skills to increase Indigenous school attendance across remote Australia. We are also proud that our work directly within communities and with the <strong>Community Development Program<\/strong> (<strong>CDP<\/strong>), <strong>Community Night Patrol<\/strong> (<strong>CNP<\/strong>) and <strong>School Nutrition Program<\/strong> (<strong>SNP<\/strong>) providers\u2019 frontline staff has equipped them with the skills they need to respond to the mental health issues that are happening in their communities.<\/p>\n<p>On behalf of myself and my dedicated team, thank you for your continued support.<\/p>\n<p>We look forward to working with you over the coming year, as we work together toward <em>opportunity for all through employment and inclusion.<\/em><\/p>\n<table>\n<tbody>\n<tr>\n<td rowspan=\"2\" width=\"300\"><img decoding=\"async\" class=\"alignnone wp-image-1083 size-medium\" style=\"font-family: inherit; font-size: inherit;\" src=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/2018\/11\/sally-signature-oct05-e1543283257842-300x129.jpg\" alt=\"\" width=\"300\" height=\"auto\" srcset=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2018\/11\/sally-signature-oct05-e1543283257842-300x129.jpg 300w, https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2018\/11\/sally-signature-oct05-e1543283257842.jpg 517w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Sally Sinclair<br \/>\nCEO<\/td>\n<td width=\"300\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1481 size-thumbnail\" src=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/sally-sinclair-ar19-150x150.jpg\" alt=\"Sally Sinclair Profile\" width=\"150\" height=\"150\" srcset=\"https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/sally-sinclair-ar19-150x150.jpg 150w, https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/sally-sinclair-ar19-300x300.jpg 300w, https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/sally-sinclair-ar19.jpg 600w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/td>\n<\/tr>\n<tr>\n<td width=\"300\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content&#8221; content_placement=&#8221;bottom&#8221; bg_type=&#8221;video&#8221; video_url=&#8221;https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA-PAGE-ABOUT-FINAL-S2-1920&#215;1080-V3-1.mp4&#8243; video_opts=&#8221;muted&#8221; 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el_class=&#8221;visible-xs-block&#8221; css=&#8221;.vc_custom_1574114795448{margin-bottom: 0px !important;}&#8221;] Who we are and what we do [\/vc_column_text][vc_column_text] Our Mission [\/vc_column_text][vc_column_text] The National Employment Services Association was established in 1997 as the peak body representing the\u00a0unique Australian Government contracted\u00a0employment services sector [\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-light-blue nesa-col-split-3&#8243;]For more [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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el_class=&#8221;visible-xs-block&#8221; css=&#8221;.vc_custom_1574114795448{margin-bottom: 0px !important;}&#8221;] Who we are and what we do [\/vc_column_text][vc_column_text] Our Mission [\/vc_column_text][vc_column_text] The National Employment Services Association was established in 1997 as the peak body representing the\u00a0unique Australian Government contracted\u00a0employment services sector [\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-light-blue nesa-col-split-3&#8243;]For more [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/annualreport.nesa.com.au\/2019\/about\/\" \/>\n<meta property=\"og:site_name\" content=\"NESA Annual Report 2019\" \/>\n<meta property=\"article:modified_time\" content=\"2019-12-02T05:11:37+00:00\" \/>\n<meta property=\"og:image\" 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