{"id":106,"date":"2018-10-01T07:27:31","date_gmt":"2018-10-01T07:27:31","guid":{"rendered":"https:\/\/nesa-annualreport2018.sheky\/?page_id=106"},"modified":"2019-12-02T16:30:37","modified_gmt":"2019-12-02T05:30:37","slug":"voice","status":"publish","type":"page","link":"https:\/\/annualreport.nesa.com.au\/2019\/voice\/","title":{"rendered":"Voice"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content&#8221; content_placement=&#8221;bottom&#8221; bg_type=&#8221;video&#8221; video_url=&#8221;https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA-PAGE-VOICE-FINAL-S2-1920&#215;1080-V3.mp4&#8243; video_opts=&#8221;muted&#8221; video_poster=&#8221;id^1590|url^https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/NESA-PAGE-VOICE-FINAL-S2-1920&#215;1080-COVER-V2.jpg|caption^null|alt^null|title^NESA-PAGE-VOICE-FINAL-S2-1920&#215;1080-COVER-V2|description^null&#8221; enable_controls=&#8221;display_control&#8221; el_class=&#8221;page-hero-video-bg&#8221; controls_color=&#8221;#ffffff&#8221;][vc_column][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-top-extra-large padding-bottom-extra-large&#8221; css=&#8221;.vc_custom_1573698901481{background-color: #ffffff !important;}&#8221;][vc_column css=&#8221;.vc_custom_1543130752968{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221;][vc_column_text el_class=&#8221;visible-xs-block&#8221; css=&#8221;.vc_custom_1574115041221{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h1 class=\"h4\" style=\"text-align: center;\">We represent the sector to government and to the wider public<\/h1>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-teal\" style=\"text-align: center;\">Strong Representation and Advocacy<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span class=\"nesa-jumbo-headline\">Throughout the year, NESA has maintained <span class=\"text-teal\"><strong>strong representation and advocacy<\/strong><\/span> on behalf of its Members, <span class=\"text-teal\"><strong>utilising multiple channels<\/strong><\/span> of influence to promote an understanding of the sector, and to progress its position on necessary improvements to programs and the broader employment services sector.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;colour-wave-bg-section tan-1-section&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h3 class=\"nesa-jumbo-headline\">NESA\u2019s <span class=\"text-teal\"><strong>tireless representation<\/strong><\/span><br \/>\nof the sector included:<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;1636&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text el_class=&#8221;nesa-text-box nesa-text-box-teal&#8221;]<\/p>\n<h4>Responses to discussion and industry papers<\/h4>\n<ul>\n<li>jobactive 36 Month Business Reallocation Industry Information Paper<\/li>\n<li>Issues paper to the Department of Employment, Skills, Small and Family Business regarding Employability Skills Training (EST) and Breach Notices<\/li>\n<li>Seasonal Worker Incentives Trial Evaluation<\/li>\n<li>Targeted Compliance Framework<\/li>\n<li>Online Employment Services Trial<\/li>\n<li><span class=\"tooltips \" style=\"\" title=\"Job Seeker Classification Instrument\">JSCI<\/span> Online Trial<\/li>\n<li>New Employment Services Model announcements<\/li>\n<li><span class=\"tooltips \" style=\"\" title=\"Disability Employment Services\">DES<\/span> Wage Subsidy Arrangements following Grant Direction 1<\/li>\n<li>Sector Development Fund<\/li>\n<li><span class=\"tooltips \" style=\"\" title=\"Community Development Program\">CDP<\/span> Reform<\/li>\n<li><span class=\"tooltips \" style=\"\" title=\"Community Development Program\">CDP<\/span> Procurement<\/li>\n<li>Public Interest Certificates, National Work Experience Program, Career Transition Assistance, Quality Assurance Framework, Changes to the Employment Fund<\/li>\n<\/ul>\n<h4>Formal submissions to Government:<\/h4>\n<ul>\n<li>NESA\u2019s Response to the Next Generation of Employment Services<\/li>\n<li>Response to the ParentsNext Senate Inquiry, including its original trial and subsequent broader rollout.<\/li>\n<li>NESA\u2019s Response to the Senate Inquiry into The Appropriateness and Effectiveness of the Objectives, Design, Implementation and Evaluation of jobactive<\/li>\n<li>NESA&#8217;s Submission on the Social Security Amendment (Community Development Program) Bill 2018<\/li>\n<li>NESA\u2019s 2019 Pre-Budget Submission<\/li>\n<li>NESA\u2019s Submission to the Strengthening Skills: Expert Review of Australia\u2019s Vocational Education and Training System<\/li>\n<li>NESA\u2019s Submission to the Long Service Benefits Portability Act 2018 (Vic) Consultation<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;1637&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text el_class=&#8221;nesa-text-box nesa-text-box-teal&#8221;]<\/p>\n<h4>We represented the sector before six government inquiry committees:<\/h4>\n<ul>\n<li>Senate Inquiry into the appropriateness and effectiveness of the objectives, design, implementation and evaluation of jobactive<\/li>\n<li>Senate Inquiry into the appropriateness and effectiveness of the objectives, design, implementation and evaluation of the Community Development Program<\/li>\n<li>Senate Inquiry into ParentsNext, including its trial and subsequent broader rollout<\/li>\n<li>Senate Community Affairs Legislation Committee Social Security Legislation Amendment (Community Development Program) Bill 2018<\/li>\n<li>The National Youth Commission Public Hearing<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;colour-wave-bg-section colour-wave-bg-section-no-top teal-section&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-white\" style=\"text-align: center;\">Representing the Sector<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h3 class=\"nesa-hero-sub-title text-black\" style=\"text-align: center;\">advisory bodies and working groups<\/h3>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<ul>\n<li>National Disability Insurance Scheme (NDIS) Market Oversight Advisory Group<\/li>\n<li>Disability Employment Services Transition Reference Group<\/li>\n<li><span class=\"tooltips \" style=\"\" title=\"Disability Employment Services\">DES<\/span> Taskforce<\/li>\n<li>National Disability and Carers Advisory Council (NDCAC)<\/li>\n<li>NDCAC Employment Reform Working Group \u2013 Appointed Chair<\/li>\n<li>Employment Services Expert Advisory Panel including the following working groups:\n<ul>\n<li>Providers and Enhanced Services Working Group<\/li>\n<li>Job Seeker Activation and Assessment Working Group<\/li>\n<li>Employer Engagement Working Group<\/li>\n<li>Digital Services Working Group<\/li>\n<li>Regional and Local Approaches Working Group<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<ul>\n<li>jobactive Operations and Practice Advisory Group<\/li>\n<li>jobactive Performance Framework Working Group<\/li>\n<li>Targeted Compliance Framework \u2013 Change Management CEO Working Group<\/li>\n<li>IT Advisory Group<\/li>\n<li>Client Services Industry Reference Committee<\/li>\n<li>Early Adopters Innovation Forum<\/li>\n<li>Servicing Individuals with Challenging Behaviours Working Group<\/li>\n<li>Time To Work Employment Service Workshop<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1573182001577{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-white-transparent nesa-text-box-teal&#8221;]<\/p>\n<h3>9<sup>th<\/sup> Remuneration and Workforce Development Survey<\/h3>\n<p>NESA is pleased to have conducted the <strong>9th Australian Employment Services Workforce Survey of Remuneration and Human Resource Management Performance<\/strong>, in conjunction with Maguire Consulting.<\/p>\n<p>The survey investigates the nature and levels of remuneration paid to key personnel within employment services organisations in Australia, and reports on human resource management performance benchmarks in areas considered critical to business performance.<\/p>\n<p>This year, we were pleased to receive participation from organisations across all states, with FTE numbers ranging from 1-100 up to 300+, gross revenue ranging from $5m to $50m+, and representing both for-profit and not-for-profit providers. All current employment services programs are represented.<\/p>\n<p>The survey reveals significant trends in staff turnover, salary movements and bonus and incentive payments, and offers calculations on the cost of employment, staff induction and training and staff replacement. HR topics investigated include recruitment and retention, staff learning and development and employee welfare.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;1607&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1574378315578{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;padding-bottom-large&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-teal\">Sector Networks<\/h2>\n<p>NESA engaged extensively with other influential bodies to enhance the vital work of the employment services sector. These networks provide support for policy positions and strategies to support disadvantaged job seekers and employers.[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1574314656055{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<ul>\n<li>Financial Inclusion Action Plan Advisory Group<\/li>\n<li>Australian Chamber of Commerce and Industry<\/li>\n<li>Business Women Champions of the Heart<\/li>\n<li>University of Melbourne<\/li>\n<li>Brotherhood of St Laurence<\/li>\n<li>Australian National University<\/li>\n<li>ARC Blue Consulting Group<\/li>\n<li>Ernst and Young<\/li>\n<li>Health Benefits of Good Work (RACP)<\/li>\n<li>Career Education Association of Victoria (CEAV)<\/li>\n<li>National Youth Employment Body<\/li>\n<li>Associations Forum<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<ul>\n<li>Concentrix<\/li>\n<li>National <span class=\"tooltips \" style=\"\" title=\"New Enterprise Incentive Scheme\">NEIS<\/span> Association<\/li>\n<li>European Commission<\/li>\n<li>Flemish Office for Employment and Vocational Training<\/li>\n<li>German Public Employment Service<\/li>\n<li>Dutch Public Employment Services<\/li>\n<li><span class=\"tooltips \" style=\"\" title=\"Organisation for Economic Co-operation and Development\">OECD<\/span><\/li>\n<li><span class=\"tooltips \" style=\"\" title=\"Local Economic and Employment Development\">OECD LEED<\/span> Forum on Local Development<\/li>\n<li>World Association of Public Employment Services (WAPES)<\/li>\n<li>International Council for Career Development Public Policy (ICCDPP)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^1603|url^https:\/\/annualreport.nesa.com.au\/2019\/wp-content\/uploads\/sites\/6\/2019\/11\/hero-title-banner-voice-01.jpg|caption^null|alt^null|title^hero-title-banner-voice-01|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_image_posiiton=&#8221;0% 30%&#8221; css=&#8221;.vc_custom_1574378213080{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;colour-bg-section teal-section page-section-image-breaker&#8221;][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-white\" style=\"text-align: center;\">Policy Support<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h3 class=\"text-black nesa-hero-sub-title \" style=\"text-align: center;\">Policy and<br \/>\noperational assistance<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1573700536160{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;padding-top-large&#8221;][vc_column][vc_column_text css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1573700380546{margin-top: 35px !important;}&#8221;]<\/p>\n<h3 class=\"nesa-jumbo-headline\">In <span class=\"text-teal\"><strong>2018-19<\/strong><\/span> we provided policy and operational assistance to providers across <span class=\"text-teal\"><strong>all programs<\/strong><\/span>.[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeIn&#8221;]<\/h3>\n<h3><span class=\"text-teal\">NESA Policy Forums<\/span><\/h3>\n<p>We delivered a range of provider forums to consult with and support Members. These policy forums and Special Interest Groups (SIGS) included:<\/p>\n<ul>\n<li>jobactive Taskforce<\/li>\n<li><span class=\"tooltips \" style=\"\" title=\"Disability Employment Services\">DES<\/span> Taskforce<\/li>\n<li>IT Reference and Reports Working Group<\/li>\n<li><span class=\"tooltips \" style=\"\" title=\"Community Development Program\">CDP<\/span> Special Interest Group<\/li>\n<\/ul>\n<p>NESA thanks Members, the Department of Employment, Skills, Small and Family Business, the Department of Social Services and the Department of the Prime Minister and Cabinet and the National Indigenous Australians Agency (NIAA) for their support and participation in these policy forums.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-teal&#8221; el_id=&#8221;nesa-text-box nesa-text-box-teal&#8221;]<\/p>\n<h3><span class=\"text-teal\">Policy Help Desk<\/span><\/h3>\n<p>NESA supported Members responding to inbound requests for assistance and conducted outbound call campaigns to gather member views on key issues, including:<\/p>\n<ul>\n<li>The Future of Employment Services<\/li>\n<li>DES Implementation<\/li>\n<li>ParentsNext<\/li>\n<li>Employability Skills Training<\/li>\n<li>Wage Subsidies<\/li>\n<li>Targeted Compliance Framework<\/li>\n<li>Public Interest Certificates<\/li>\n<li>Business Reallocation<\/li>\n<li>Quality Assurance Framework<\/li>\n<li>Work for the Dole<\/li>\n<li>Seasonal Worker Incentives Trial<\/li>\n<li>Career Transition Assistance<\/li>\n<li>Employment Fund<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; full_height=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; el_class=&#8221;padding-bottom-extra-large colour-wave-bg-section tan-1-section&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;10\/12&#8243;][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-teal\" style=\"text-align: center;\">Keeping Members Informed<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2 class=\"\" style=\"text-align: center;\">We delivered regular communications and provider forums throughout the year.<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4><span class=\"text-teal\">Website<\/span><\/h4>\n<p><a href=\"\/\/nesa.com.au\" target=\"_blank\" rel=\"noopener noreferrer\">nesa.com.au<\/a> is the hub of our public outreach, and details all of NESA\u2019s activities, structure, publications and contact details. It is a constantly evolving showcase of all our activities and includes member-exclusive areas containing policy documents and submissions.[\/vc_column_text][vc_column_text]<a class=\"btn btn-lg btn-nesa btn-nesa-teal\" href=\"https:\/\/nesa.com.au\" target=\"_blank\" rel=\"noopener noreferrer\">Visit Our Website<\/a>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4><span class=\"text-teal\">Social Media<\/span><\/h4>\n<p>Our comms team is also active on social media, making regular updates on Facebook [NESALtd], Twitter [@nesa01] and LinkedIn.[\/vc_column_text]<div class=\"  uavc-icons \">\n<a class=\"aio-tooltip 69e4630aa0464\" href=\"https:\/\/www.facebook.com\/NESALtd\/\" target=\"_blank\" rel=\"noopener\"  data-toggle=\"tooltip\" data-placement=\"\" title=\"\"><div class=\"aio-icon circle \" data-animation=\"\" data-animation-delay=\"03\" style=\"color:#ffffff;background:#1aa7b6;font-size:26px;margin-right:5px;\">\n\t<i class=\"Defaults-facebook facebook-f\"><\/i>\n<\/div><\/a>\n<a class=\"aio-tooltip 69e4630aa0485\" href=\"https:\/\/www.linkedin.com\/company\/national-employment-services-association\" target=\"_blank\" rel=\"noopener\"  data-toggle=\"tooltip\" data-placement=\"\" title=\"\"><div class=\"aio-icon circle \" data-animation=\"\" data-animation-delay=\"03\" style=\"color:#ffffff;background:#1aa7b6;font-size:26px;margin-right:5px;\">\n\t<i class=\"Defaults-linkedin\"><\/i>\n<\/div><\/a>\n<a class=\"aio-tooltip 69e4630aa0494\" href=\"https:\/\/twitter.com\/nesa01\" target=\"_blank\" rel=\"noopener\"  data-toggle=\"tooltip\" data-placement=\"\" title=\"\"><div class=\"aio-icon circle \" data-animation=\"\" data-animation-delay=\"03\" style=\"color:#ffffff;background:#1aa7b6;font-size:26px;margin-right:5px;\">\n\t<i class=\"Defaults-twitter\"><\/i>\n<\/div><\/a>\n<a class=\"aio-tooltip 69e4630aa04a0\" href=\"https:\/\/www.youtube.com\/channel\/UC7_mSWrCPOV1UYsE6fWOUvA\" target=\"_blank\" rel=\"noopener\"  data-toggle=\"tooltip\" data-placement=\"\" title=\"\"><div class=\"aio-icon circle \" data-animation=\"\" data-animation-delay=\"03\" style=\"color:#ffffff;background:#1aa7b6;font-size:26px;margin-right:5px;\">\n\t<i class=\"Defaults-youtube-play\"><\/i>\n<\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1574302601003{padding-top: 25px !important;}&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\"><span class=\"text-teal\">Newsletters<\/span><\/h4>\n<p style=\"text-align: center;\">Our communications team maintain five regular electronic communications:<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<div id=\"ult-carousel-130025451569e4630aa04f1\" class=\"ult-carousel-wrapper   ult_horizontal\" data-gutter=\"15\" data-rtl=\"false\" ><div class=\"ult-carousel-125803161469e4630aa04da \" >[vc_row_inner][vc_column_inner][vc_single_image image=&#8221;1630&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1573801022534{padding-bottom: 15px !important;}&#8221;][vc_column_text]<\/p>\n<h4>Leadership Bulletin<\/h4>\n<p>The Leadership Bulletin from the desk of NESA CEO Sally Sinclair, goes to members\u2019 leadership teams, to keep organisational management informed of high level policy and operational issues as well as NESA advocacy, representation and initiatives.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;1627&#8243; img_size=&#8221;large&#8221; css=&#8221;.vc_custom_1573801036201{padding-bottom: 15px !important;}&#8221;][vc_column_text]<\/p>\n<h4>Job Matters<\/h4>\n<p>Job Matters is our public fortnightly media, reports and published research roundup. It is also a forum for our industry partners to keep in touch with our readership.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;1628&#8243; img_size=&#8221;large&#8221; css=&#8221;.vc_custom_1573801048825{padding-bottom: 15px !important;}&#8221;][vc_column_text]<\/p>\n<h4>Capability Matters<\/h4>\n<p>Capability Matters is our public fortnightly Professional Development calendar, highlighting our ever evolving range of capacity-building workshops, coaching programs and webinars.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;1757&#8243; img_size=&#8221;large&#8221; css=&#8221;.vc_custom_1574317376147{padding-bottom: 15px !important;}&#8221;][vc_column_text]<\/p>\n<h4>Professional Development<\/h4>\n<p>Targeted Professional Development bulletins, which are public announcements of up-coming capacity-building opportunities.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=&#8221;1629&#8243; img_size=&#8221;large&#8221; css=&#8221;.vc_custom_1573801314560{padding-bottom: 15px !important;}&#8221;][vc_column_text]<\/p>\n<h4>Industry Events<\/h4>\n<p>Industry Events announcements, in which we let our public readership know about Forums, Special Interest Groups (SIGs) and Conferences that NESA is organising.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<\/div><\/div>\t\t\t<script type=\"text\/javascript\">\n\t\t\t\tjQuery(document).ready(function ($) {\n\t\t\t\t\tif( typeof jQuery('.ult-carousel-125803161469e4630aa04da').slick == \"function\"){\n\t\t\t\t\t\t$('.ult-carousel-125803161469e4630aa04da').slick({dots: true,autoplay: true,autoplaySpeed: \"5000\",speed: \"300\",infinite: true,arrows: true,nextArrow: '<button type=\"button\" role=\"button\" aria-label=\"Next\" style=\"color:#333333; font-size:40px;\" class=\"slick-next default\"><i class=\"ultsl-arrow-right6\"><\/i><\/button>',prevArrow: '<button type=\"button\" role=\"button\" aria-label=\"Previous\" style=\"color:#333333; font-size:40px;\" class=\"slick-prev default\"><i class=\"ultsl-arrow-left6\"><\/i><\/button>',slidesToScroll:1,slidesToShow:3,swipe: true,draggable: true,touchMove: true,pauseOnHover: true,pauseOnFocus: false,responsive: [\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 1026,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 3,\n\t\t\t\t\t\t\t\tslidesToScroll: 1,  \n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 1025,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 2,\n\t\t\t\t\t\t\t\tslidesToScroll: 1\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 760,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 1,\n\t\t\t\t\t\t\t\tslidesToScroll: 1\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t],pauseOnDotsHover: true,customPaging: function(slider, i) {\n                   return '<i type=\"button\" style= \"color:#333333;\" class=\"ultsl-record\" data-role=\"none\"><\/i>';\n                },});\n\t\t\t\t\t}\n\t\t\t\t});\n\t\t\t<\/script>\n\t\t\t[vc_column_text css=&#8221;.vc_custom_1574391711308{margin-top: 75px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><a class=\"btn btn-lg btn-nesa btn-nesa-teal\" href=\"http:\/\/eepurl.com\/gpaG8T\" target=\"_blank\" rel=\"noopener noreferrer\">Sign Up To Our Newsletters<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-top-extra-large padding-bottom-extra-large&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-teal\" style=\"text-align: center;\">Acknowledging Excellence<\/h2>\n<p>[\/vc_column_text][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-teal&#8221;]Every year it is with great pleasure that we acknowledge the great work done by allied organisations, providers, employment consultants, employers and job seekers themselves through the <strong>NESA Awards for Excellence<\/strong>.<\/p>\n<h4><span class=\"text-teal\">The NESA Awards for Excellence<\/span><\/h4>\n<p>The NESA Awards for Excellence acknowledge the outstanding effort, innovation and successes of individuals and organisations across the employment services sector.[\/vc_column_text]<div class=\"aio-icon-component   visible-xs style_1\"><div id=\"Info-box-wrap-8809\" class=\"aio-icon-box default-icon\" style=\"\"  ><div class=\"aio-icon-default\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon circle \" data-animation=\"pulse\" data-animation-delay=\"03\" style=\"color:#ffffff;background:#dddcd5;font-size:28px;display:inline-block;\">\n\t<i class=\"Defaults-hand-o-up\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-8809 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Tap tiles to reveal more<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[vc_row_inner css=&#8221;.vc_custom_1543133202414{margin-bottom: 30px !important;}&#8221; el_class=&#8221;js-hover-sameheight-1&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_hoverbox image=&#8221;1491&#8243; primary_title=&#8221;ACHIEVER OF THE YEAR &#8211; Supported by the Department of Employment, Skills, Small and Family Business&#8221; hover_title=&#8221;Josephine Willcox&#8221; el_class=&#8221;nesa-hoverbox-title-bottom&#8221;]<\/p>\n<h4>Nominated by My Pathway<\/h4>\n<p><strong>(Award accepted on Josephine\u2019s behalf by Janette Burrows)<\/strong><\/p>\n<p>\u201c\u2026I know that I can achieve anything with persistence and at least one person to believing in me. I want to be able to provide that belief for others in tough situations.\u201d[\/vc_hoverbox][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_hoverbox image=&#8221;1496&#8243; primary_title=&#8221;Employment Consultant of the Year &#8211; Supported by NESA&#8221; hover_title=&#8221;Deidre Hindmarsh&#8221; el_class=&#8221;nesa-hoverbox-title-bottom&#8221;]<\/p>\n<h4>Nominated by Sureway Employment and Training<\/h4>\n<p>Deidre has shown outstanding imagination and success in matching even the most challenging clients to new professional pathways, her own diverse experience allowing her to understand that finding the right fit is the key to success.[\/vc_hoverbox][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1543133335299{margin-bottom: 30px !important;}&#8221; el_class=&#8221;js-hover-sameheight-1&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_hoverbox image=&#8221;1497&#8243; primary_title=&#8221;Innovation in Disability Employment (Team) &#8211; Supported by the Department of Social Services&#8221; hover_title=&#8221;Tradco&#8221; el_class=&#8221;nesa-hoverbox-title-bottom&#8221;]<\/p>\n<h4><strong>NOMINATED BY THE ROYAL SOCIETY OF THE BLIND<\/strong><\/h4>\n<p>The training and mentoring systems put into place, as well as the simple adjustments to workplace methods and even to job design to support visually impaired employees are a fine example of how breaking traditional moulds does not require huge outlay, and can have very positive results.[\/vc_hoverbox][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_hoverbox image=&#8221;1493&#8243; primary_title=&#8221;Champion Employer of the Year &#8211; Supported by the Department of Employment, Skills, Small and Family Business&#8221; hover_title=&#8221;Latitude&#8221; el_class=&#8221;nesa-hoverbox-title-bottom&#8221;]<\/p>\n<h4>Nominated by atWork Australia<\/h4>\n<p>Latitude deliberately takes on young, inexperienced employees and upskills them, allowing them to develop within the company. They also maintain communication methods that ally closely with the technological reality and experience of their young staff, employing smart phones and social media as an integral part of their staff experience.[\/vc_hoverbox][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;js-hover-sameheight-1&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_hoverbox image=&#8221;1498&#8243; primary_title=&#8221;Innovation in Indigenous Employment &#8211; Supported by the Department of Employment, Skills, Small and Family Business&#8221; hover_title=&#8221;PeoplePlus, Team Maroubra&#8221; el_class=&#8221;nesa-hoverbox-title-bottom&#8221;]<\/p>\n<h4>Nominated by PeoplePlus<\/h4>\n<p>Team Maroubra have been involved in a unique project to improve the cultural awareness of young Indigenous men, while providing them with essential skills to pursue a maritime career. In cooperation with Tribal Warrior \u2013 a not-for-profit Aboriginal Corporation that aims to strengthen traditional cultural understanding and to develop social and economic security for Indigenous Australians \u2013 the Team organised for 10 young Indigenous men to sail from Sydney to Cairns.[\/vc_hoverbox][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_hoverbox image=&#8221;1494&#8243; primary_title=&#8221;Excellence in Collaboration &#8211; Supported by Sunsuper&#8221; hover_title=&#8221;Sodexo, SM TAFE and atWork Australia&#8221; el_class=&#8221;nesa-hoverbox-title-bottom&#8221;]<\/p>\n<h4>Nominated by atWork Australia.<\/h4>\n<p>The collaborative initiative is designed for Indigenous Australians with multiple barriers to employment, and includes not only relevant upskilling, but also a health, fitness and well-being program which has proven itself as an effective and life-changing experience for participants.[\/vc_hoverbox][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1573699954719{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;colour-bg-section teal-section&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-white\" style=\"text-align: center;\">Facebook Reach<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1573779638390{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h3 class=\"text-black nesa-hero-sub-title \" style=\"text-align: center;\">129,000<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4 class=\"text-white\" style=\"text-align: center;\">117 Posts | 1657 Clicks | 688 Post Likes<\/h4>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-white\" style=\"text-align: center;\">Twitter Reach<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1573779654126{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h3 class=\"text-black nesa-hero-sub-title \" style=\"text-align: center;\">161,000<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4 class=\"text-white\" style=\"text-align: center;\">157 Tweets\/Retweets | 101 Clicks | 158\u00a0Likes<\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;padding-vertical-extra-large&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-teal\" style=\"text-align: center;\">National Promotion<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">NESA used multiple channels to promote better understanding and appreciation of Australian employment services through<\/h3>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1634&#8243; alignment=&#8221;center&#8221; css_animation=&#8221;fadeIn&#8221;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Stakeholder Engagement<\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1632&#8243; alignment=&#8221;center&#8221; css_animation=&#8221;fadeIn&#8221;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Media Coverage<\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1635&#8243; alignment=&#8221;center&#8221; css_animation=&#8221;fadeIn&#8221;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Social Media<\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1633&#8243; alignment=&#8221;center&#8221; css_animation=&#8221;fadeIn&#8221;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Speaking Engagements<\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;colour-wave-bg-section teal-section&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"nesa-hero-title text-teal\" style=\"text-align: left;\">International Promotion<\/h2>\n<p>[\/vc_column_text][vc_column_text]NESA\u2019s work on the international front raises the profile of Australian employment services and service providers in the global arena, which strengthens the position of sector both at home and abroad. The Australian employment services sector continues to inspire governments and employment services bodies throughout the world, and by keeping the international eye on our achievements and successes, we keep the political value of the sector high. It also provides direct opportunities for some of our members to access and develop services in international markets.[\/vc_column_text][vc_column_text css_animation=&#8221;fadeIn&#8221;]<\/p>\n<h2>Overseas Presentations<\/h2>\n<h3>by NESA CEO Sally Sinclair<\/h3>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-white&#8221;]<\/p>\n<h4><strong>OECD LEED Forum, 18-19 September 2018, Porto, Portugal<\/strong><\/h4>\n<p>NESA CEO Sally Sinclair attended the 14th meeting of the OECD Forum for Local Development Practitioners, Entrepreneurs, and Social Innovators which explored how the megatrends are impacting on jobs, workplaces, and local economic development opportunities. This forum was particularly timely given the emphasis on digitalisation in Australia\u2019s future employment services.<\/p>\n<p>In the opening plenary session Sally chaired a panel of international experts who focused on rethinking local employment and skills policies in a polarising labour market, and she had the opportunity to afford her expertise and share Australia\u2019s experiences.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;1525&#8243; img_size=&#8221;large&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;1526&#8243; img_size=&#8221;large&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-white&#8221;]<\/p>\n<h4><strong>8th Regional Policy Dialogue on TVET and 10th Annual Expert Meeting of the Initiative on Employment and Skills Strategies in Southeast Asia (ESSSA) \u2013 21-22 Nov 2018, Vientiane, Lao PDR <\/strong><\/h4>\n<p>NESA CEO Sally Sinclair attended this forum to contribute her expertise on employment services and this included moderating a breakout panel session on \u201cBetter linking job seekers with employers \u2013 Innovative job matching approaches in rural areas.\u201d The two expert panellists were Mr Fr. Rex Carbilledo, SDB, Technical Director of Don Bosco TVET Centre, Mati, Davao oriental, Philippines and Mr Somean Kuoch, Deputy Head, National Employment Agency, Cambodia.<\/p>\n<p>Presentation: Better Linking Job Seekers with Employers Innovative Job Matching Approaches in Rural Areas<\/p>\n<p><a class=\"btn btn-lg btn-nesa btn-nesa-white\" href=\"https:\/\/nesa.com.au\/wp-content\/uploads\/2019\/11\/Sally-Sinclairs-presentation-Lao-22-November-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Download Presentation [PDF 1.2 MB]<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;nesa-text-box nesa-text-box-white&#8221;]<\/p>\n<h3>The NESA International Innovation Tour<\/h3>\n<p>This year, NESA hosted the International Innovation Tour between the 24th and the 30th of March. 15 delegates from 12 different NESA Member organisations accompanied NESA CEO Sally Sinclair, and Principal Policy Advisor Annette Gill on a rich series of visits and consultations with Public Employment Service organisations in Belgium, the Netherlands and Germany.<\/p>\n<p>Participants were unanimous on the value of the experience.<\/p>\n<p>\u201cI feel empowered to continue the policy dialogue on digital services in Australia.\u201d<\/p>\n<p>\u201c[A] big thank you to NESA for the opportunity to participate and learn from the experience of our contemporaries around the world.\u201d<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_masonry_media_grid element_width=&#8221;6&#8243; 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