{"id":17,"date":"2018-09-20T02:39:42","date_gmt":"2018-09-19T15:39:42","guid":{"rendered":"https:\/\/nesa-annualreport2018.sheky\/?page_id=17"},"modified":"2018-11-29T18:09:36","modified_gmt":"2018-11-29T07:09:36","slug":"vision","status":"publish","type":"page","link":"https:\/\/annualreport.nesa.com.au\/2018\/vision\/","title":{"rendered":"Vision"},"content":{"rendered":"

[vc_row full_width=”stretch_row” full_height=”yes” css=”.vc_custom_1542931061047{background-image: url(https:\/\/annualreport.nesa.com.au\/2018\/wp-content\/uploads\/sites\/5\/2018\/11\/LR-NESA-AR2018-HERO-VISION-v1.jpg?id=468) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”nesa-page-hero”][vc_column][vc_column_text el_class=”padding-bottom-large”]<\/p>\n

\/ Vision<\/h1>\n

Opportunity for all
\nthrough employment
\nand inclusion
\n<\/strong><\/h4>\n

[\/vc_column_text][vc_raw_html css=”.vc_custom_1541467082852{margin-bottom: 0px !important;}”]JTNDZGl2JTIwY2xhc3MlM0QlMjJhcnJvd3MtY29udGFpbmVyJTIwYXJyb3dzLXZpc2lvbiUyMiUzRSUwQSUyMCUyMCUzQ3NwYW4lMjBjbGFzcyUzRCUyMmFycm93cyUyMGFycm93LW9uZSUyMiUzRSUzQyUyRnNwYW4lM0UlMEElMjAlMjAlM0NzcGFuJTIwY2xhc3MlM0QlMjJhcnJvd3MlMjBhcnJvdy10d28lMjIlM0UlM0MlMkZzcGFuJTNFJTBBJTIwJTIwJTNDc3BhbiUyMGNsYXNzJTNEJTIyYXJyb3dzJTIwYXJyb3ctdGhyZWUlMjIlM0UlM0MlMkZzcGFuJTNFJTBBJTNDJTJGZGl2JTNF[\/vc_raw_html][\/vc_column][\/vc_row][vc_row equal_height=”yes” el_class=”padding-top-extra-large”][vc_column width=”1\/4″ el_class=”nesa-vc-bg-position-top”][vc_single_image image=”689″ img_size=”full” el_class=”hidden-xs”][vc_single_image image=”1004″ img_size=”full” el_class=”visible-xs”][\/vc_column][vc_column width=”3\/4″][vc_column_text]Our way of life is articulated around earning. Having an adequate income allows us to participate in the benefits society has to offer<\/strong><\/span> through the purchase of goods and services<\/strong><\/span> in line with our needs, desires and aspirations.<\/span>[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_column_text css_animation=”fadeIn” el_class=”nesa-text-box nesa-text-box-yellow”]Being jobless is not just being out of work, it means having diminished capacity to tend to one\u2019s basic needs: food, clothing, housing; it means isolation and social exclusion, reduced possibilities for human interaction; it means limited opportunities to do anything to improve one\u2019s own situation, and worst of all, opportunities that narrow the longer one remains out of work.<\/p>\n

The mission of the Australian employment services, and of NESA as the peak body for the sector, is to turn this cycle around: to enable those who are not participating fully in Australian society to rediscover their independence, their self-esteem, and their sense of purpose; to re-enter the mainstream of Australian society and to feel once again that their contribution is valued, their efforts bear fruit, and they have a voice. The work carried out by our dedicated members is often hard \u2013 the individual barriers that need to be overcome are often high \u2013 but the human rewards are great. Every person returned to the workforce is a life turned around, and the employment services teams and frontline employment consultants who do this work know how important their efforts are, to individual clients, to society as a whole, and to the Australian economy.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” full_height=”yes” bg_type=”image” parallax_style=”vcpb-vz-jquery” bg_image_new=”id^673|url^https:\/\/annualreport.nesa.com.au\/wp-content\/uploads\/2018\/11\/paint-texture-background-tan-02@025x.jpg|caption^null|alt^null|title^paint-texture-background-tan-02@0,25x|description^null” bg_image_size=”initial” el_class=”colour-section tan-2-section”][vc_column][vc_row_inner][vc_column_inner width=”2\/3″][vc_single_image image=”694″ img_size=”full”][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][vc_column_text]<\/p>\n

Participation Rate by Age<\/h3>\n

Australia 2018<\/h4>\n

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15-24<\/h5>\n

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25-34<\/h5>\n

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35-44<\/h5>\n

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45-54<\/h5>\n

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55-64<\/h5>\n

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65+<\/h5>\n

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Participating (%)<\/h3><\/div> <\/div> <\/div> [\/vc_column_inner][vc_column_inner width=”1\/4″]
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Not Participating (%)<\/h3><\/div> <\/div> <\/div> [\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][vc_column_text]<\/p>\n

Participation Rate by Cohort – Australia<\/h3>\n

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Whole Population (2018)<\/h5>\n

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Cultural and Linguistically Distinct (2016)<\/h5>\n

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People with Disability (2017)<\/h5>\n

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Indigenous (2018)<\/h5>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/6″ offset=”vc_col-xs-6″][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/4″]

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Participating (%)<\/h3><\/div> <\/div> <\/div> [\/vc_column_inner][vc_column_inner width=”1\/4″]
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Not Participating (%)<\/h3><\/div> <\/div> <\/div> [\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][vc_column_text]Australian Bureau of Statistics,<\/strong> 6291.0.55.001 Labour Force, Australia, Detailed – Electronic Delivery<\/span>[\/vc_column_text][vc_row_inner][vc_column_inner width=”2\/3″][vc_single_image image=”963″ img_size=”full”][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text css=”.vc_custom_1543126178979{margin-bottom: 0px !important;}”]<\/p>\n

Male<\/span><\/h2>\n

[\/vc_column_text][vc_progress_bar values=”%5B%7B%22label%22%3A%22Employed%20Full-Time%20(5.3%20million)%22%2C%22value%22%3A%225300000%22%2C%22color%22%3A%22custom%22%2C%22customcolor%22%3A%22%23ffc20e%22%7D%2C%7B%22label%22%3A%22Employed%20Part-Time%20%20(1.2%20million)%22%2C%22value%22%3A%221200000%22%2C%22color%22%3A%22custom%22%2C%22customcolor%22%3A%22%23f99d1b%22%7D%2C%7B%22label%22%3A%22Unemployed%20%20(0.4%20million)%22%2C%22value%22%3A%22400000%20%20(0.4%20million)%22%2C%22color%22%3A%22custom%22%2C%22customcolor%22%3A%22%23f26522%22%7D%2C%7B%22label%22%3A%22Not%20In%20The%20Labour%20Force%20%20(2.9%20million)%22%2C%22value%22%3A%222900000%22%2C%22color%22%3A%22custom%22%2C%22customcolor%22%3A%22%23b72f26%22%2C%22customtxtcolor%22%3A%22%23ffffff%22%7D%5D”][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text css=”.vc_custom_1543126194324{margin-bottom: 0px !important;}”]<\/p>\n

Female<\/span><\/h2>\n

[\/vc_column_text][vc_progress_bar values=”%5B%7B%22label%22%3A%22Male%20Employed%20Full-Time%20(5.3%20million)%22%2C%22value%22%3A%225300000%22%2C%22color%22%3A%22bar_grey%22%7D%2C%7B%22label%22%3A%22Employed%20Full-Time%20%20(3.1%20million)%22%2C%22value%22%3A%223100000%22%2C%22color%22%3A%22custom%22%2C%22customcolor%22%3A%22%23ffc20e%22%7D%2C%7B%22label%22%3A%22Employed%20Part-Time%20%20(2.6%20million)%22%2C%22value%22%3A%222600000%22%2C%22color%22%3A%22custom%22%2C%22customcolor%22%3A%22%23f99d1b%22%7D%2C%7B%22label%22%3A%22Unemployed%20%20(0.4%20million)%22%2C%22value%22%3A%22400000%22%2C%22color%22%3A%22custom%22%2C%22customcolor%22%3A%22%23f26522%22%7D%2C%7B%22label%22%3A%22Not%20In%20The%20Labour%20Force%20%20(4.1%20million)%22%2C%22value%22%3A%224100000%22%2C%22color%22%3A%22custom%22%2C%22customcolor%22%3A%22%23b72f26%22%2C%22customtxtcolor%22%3A%22%23ffffff%22%7D%5D” bgcolor=”custom” css_animation=”none” custombgcolor=”#f99d1b” el_class=”female-bar-chart”][\/vc_column_inner][\/vc_row_inner][vc_column_text]Australian Bureau of Statistics<\/strong>, 6202.0 Labour Force Australia, Table 1. Labour force status by Sex, Australia – Trend, Seasonally adjusted and Original (Jan 2018, original figures).<\/span>[\/vc_column_text][vc_row_inner disable_element=”yes”][vc_column_inner]

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CEOs Report [IMAGE Sally\u2019s headshot]<\/strong><\/span><\/h1>\n

This year was one with significant milestones for NESA and the Australian employment services sector. October 2017 marked NESA\u2019s 20 years of service to the Australian employment services sector. May 2018 marked the 20th anniversary of the implementation of the Job Network, which was the commencement of the outsourced employment services market.<\/p>\n

The move to an outsourced model was viewed as a radical and bold experiment. Over the years of its operation, there has been significant evolution to achieve continuous improvement in the effectiveness, efficiency and quality of services designed to help Australians find and maintain work. The success of Job Network has resulted in other programmes drawn into the contracted framework including Disability Employment Services and the Community Development Programme.<\/p>\n

Australian has learnt many lessons along the journey and the sector has gained much wisdom about effective and promising policies and practices. Uniquely the sector has significant understanding of the operational and business frameworks required to enable successful implementation of such policies and practices to realise continuous improvement. NESA continues to urge the government strongly to better utilise the collective wisdom of the sector to ensure Australia maintains world leading approaches to achieving inclusive employment.<\/p>\n

Australia can and should be proud of the effectiveness of our approach, made possible by the dedication and hard work of the 30,200 devoted employment services practitioners across the country.\u00a0 Australia remains the only nation to have implemented a fully contracted employment services sector. Australia\u2019s world leading model and calibre of providers continues to be the envy of and inspire governments and allied bodies around the globe. A number of countries have progressed their implementation of employment services based on the Australian model and others continue in their the journey. This year NESA hosted 6 international delegations, assisting them to understand the Australian model, its provider network and the broader social services framework. The high standing and reputation of the sector is illustrated by the proportion of international delegations interested in attracting Australian providers to participate in their markets and the number of home grown employment services providers engaged to deliver employment services internationally.<\/p>\n

Australia can and should be proud of the effectiveness of our approach, made possible by the dedication and hard work of the 30,200 devoted employment services practitioners across the country. [Suggested focus quotation]<\/span><\/p>\n

This year NESA hosted 6 international delegations, assisting them to understand the Australian model, its provider network and the broader social services framework. [Suggested focus quotation]<\/span><\/p><\/blockquote>\n

While the Australian employment services market has matured, the drive for continuous improvement has not wavered. Over this year, there has been significant further development and reform.<\/p>\n

Disability Employment Services (DES) was subject of major reform of both the program and its market framework in order to bring greater choice and control to job seekers. This reform includes new market measures, which like the original Job Network is a bold experiment in driving increased competition, improved participant attraction strategies and higher and more sustainable outcomes.\u00a0 NESA was heavily engaged in the DES reform process, supporting providers in the commissioning process and preparing the sector through capacity building over the year.<\/p>\n

The Community Development Programme (CDP) is putting in place measures designed to ensure delivery by local Indigenous organisations, to establish an Investment Fund to support communities to deliver the reforms, and to build local engagement mechanisms to provide advice on local service delivery. Implementation of these reforms is to occur in 2019. We have been tireless in our engagement with Indigenous community leaders and with government to assure that these reforms are appropriate, workable and inclusive.<\/p>\n

Australian employment services have gone through various cycles of growth and retraction of complementary programs.\u00a0 Over the past year we have seen the current growth cycle continue with the implementation of new and expanded programmes:\u00a0 Time to Work, Career Transition Assistance, ParentsNext expansion, [anything else?].<\/p>\n

A further major reform process commenced this year with the Minister establishing an Employment Services Expert Advisory Panel, to which I was appointed. The Panel schedule is intensive and meets frequently to provide recommendations on a future model of employment services in Australia.<\/p>\n

Those of us who have worked in the sector since its establishment know that the one constant is change, and this year has been no exception. In addition to program reform, significant changes to the social security framework commenced with the sector working throughout the year to prepare for implementation of the Targeted Compliance Framework in July 2018.<\/p>\n

NESA has been centrally involved in consultation processes, running forums, taskforces, and Special Interest Groups to formulate the sector\u2019s position to contribute to reform processes. The National Conference provided a valuable platform to seek clarification regarding the emerging requirements and challenges associated with reforms and programme development for implementation in July 2017.<\/p>\n

My deepest thanks to our interlocutors and collaborators in the Department of Jobs and Small Business, the Department of Social Services and the Department of the Prime Minister and Cabinet, as well as to the Ministers who have given their time to meet with us and our members at our various events throughout the year. Like raising a child, addressing the complex nature of unemployment requires a village. NESA extends its thanks and appreciation to our industry and international partners, and the other organisations that have collaborated and supported our representation, sector development and events in varying ways throughout the year.<\/p>\n

This year has involved a momentous amount of work on behalf of the sector. This work has been delivered through the stewardship of the NESA Board and dedication of my outstanding team, who are driven by their passion and belief in the purpose of the sector we represent.<\/p>\n

Lastly, and most importantly my appreciation and respect goes the sector leadership and the tireless and dedicated frontline workers in employment services across Australia who make our remarkable and complex system work. The united effort and vision that providers bring into play to ensure all Australians have access to the opportunities and benefit of employment are immense and too often go unrecognised.<\/p>\n

The united effort and vision that providers bring into play to ensure all Australians have access to the opportunities and benefit of employment are immense [Suggested focus quotation]<\/span><\/p><\/blockquote>\n

It is a continuing privilege to work with and to represent this dedicated and focussed sector, doing the essential work of assuring opportunity for all through employment and inclusion.<\/p>\n

It is a continuing privilege to work with and to represent this dedicated and focussed sector, doing the essential work of assuring opportunity for all through employment and inclusion. [Suggested focus quotation]<\/span><\/p><\/blockquote>\n

Sally Sinclair
\nCEO<\/strong>\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t

Close<\/div><\/div>\n<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1543123597277{padding-top: 100px !important;padding-bottom: 100px !important;}”][vc_column width=”1\/6″ css=”.vc_custom_1543149216800{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}” el_class=”nesa-vc-bg-position-top”][vc_single_image image=”953″ img_size=”full” el_class=”hidden-xs”][vc_single_image image=”1006″ img_size=”full” el_class=”visible-xs”][\/vc_column][vc_column width=”5\/6″][vc_column_text]<\/p>\n

Highlights from the Year in Review<\/h2>\n

Achievements from NESA submissions and advocacy<\/h4>\n

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Tap tiles to reveal more<\/h3><\/div> <\/div> <\/div> [vc_row_inner equal_height=”yes” css=”.vc_custom_1543120758455{margin-bottom: 30px !important;}” el_class=”js-hover-sameheight-1″][vc_column_inner width=”1\/4″][vc_hoverbox image=”952″ primary_title=”Employment Fund” hover_title=”” shape=”square”]Improved flexibility of the\u00a0Employment Fund<\/strong>\u00a0in relation to Indigenous job seekers[\/vc_hoverbox][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_hoverbox image=”951″ primary_title=”Rapid Response” hover_title=”” shape=”square”]Establishment of a\u00a0rapid response framework<\/strong>\u00a0for redundant workers[\/vc_hoverbox][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_hoverbox image=”952″ primary_title=”DES Reform” hover_title=”” shape=”square”]Ensuring people with a disability have had a voice in the DES<\/span>\u00a0reform<\/strong>\u00a0consultation process[\/vc_hoverbox][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_hoverbox image=”671″ primary_title=”Digital Innovation” hover_title=”” shape=”square”]Ensuring that new directions in digitalisation are piloted prior to full roll-out.[\/vc_hoverbox][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” css=”.vc_custom_1543120762607{margin-bottom: 30px !important;}” el_class=”js-hover-sameheight-1″][vc_column_inner width=”1\/3″][vc_hoverbox image=”671″ primary_title=”Digital Literacy” hover_title=”” shape=”square”]Additional investment in job seekers\u2019 digital literacy through an online employment services trial and a Job Seeker Classification Index (JSCI) trial.[\/vc_hoverbox][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_hoverbox image=”671″ primary_title=”Long-term Unemployed” hover_title=”” shape=”square”]Improved support for job seekers who are, or who are at risk of becoming, long term unemployed through additional places in the Transition to Work program.[\/vc_hoverbox][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_hoverbox image=”952″ primary_title=”Mature Job Seekers” hover_title=”” shape=”square”]Commitment of an investment package of $189 million in the 2018 Budget to provide greater support to mature-age job seekers.[\/vc_hoverbox][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1543120767353{margin-bottom: 30px !important;}” el_class=”js-hover-sameheight-1″][vc_column_inner width=”1\/2″][vc_hoverbox image=”951″ primary_title=”Employment Services 2020″ hover_title=”” shape=”square”]Ensuring a robust consultation framework for Australia\u2019s employment services 2020 through the establishment of the Expert Panel and the consultation framework, including initial provider round tables.[\/vc_hoverbox][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_hoverbox image=”671″ primary_title=”Equitable Access to Programs” hover_title=”” shape=”square”]Assuring the early full roll out of the Career Transition Assistance (CTA) program; adoption of general equity principles such as making ParentsNext intensive services available based on participant needs\/eligibility criteria in all locations.[\/vc_hoverbox][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” full_height=”yes” equal_height=”yes” css=”.vc_custom_1543368480481{padding-top: 100px !important;padding-bottom: 100px !important;background-image: url(https:\/\/annualreport.nesa.com.au\/2018\/wp-content\/uploads\/sites\/5\/2018\/11\/paint-mask-people-03-v3@05x-e1543368433526.jpg?id=1274) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}” el_class=”nesa-vc-bg-position-top nesa-vc-bg-position-left”][vc_column][vc_row_inner css=”.vc_custom_1543283496822{margin-bottom: 30px !important;}” el_class=”margin-bottom-extra-large”][vc_column_inner width=”4\/12″][\/vc_column_inner][vc_column_inner width=”4\/12″][vc_column_text el_class=”visible-xs”]<\/p>\n

We have additionally made headway in the following areas<\/h3>\n

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Tap tiles to reveal more<\/h3><\/div> <\/div> <\/div> [vc_hoverbox image=”671″ primary_title=”Remote Australia Employment Services” hover_title=”” shape=”square” css=”.vc_custom_1543129311551{margin-bottom: 15px !important;}”]Additional investment in remote Australia employment services will feature in the Community Development Program reform consultation.[\/vc_hoverbox][vc_hoverbox image=”951″ primary_title=”Assessment and Streaming” hover_title=”” shape=”square” css=”.vc_custom_1543129403519{margin-bottom: 15px !important;}”]Improving assessment and streaming principles will be a major focus of DES<\/span> and employment services 2020 reforms.[\/vc_hoverbox][\/vc_column_inner][vc_column_inner width=”4\/12″][vc_column_text el_class=”hidden-xs”]<\/p>\n

We have additionally made headway in the following areas<\/h3>\n

[\/vc_column_text][vc_hoverbox image=”952″ primary_title=”Wage Subsidies” hover_title=”” shape=”square” css=”.vc_custom_1543129343981{margin-bottom: 15px !important;}”]Additional wage subsidies were announced in the 2018 Budget.[\/vc_hoverbox][vc_hoverbox image=”671″ primary_title=”Timely Provision” hover_title=”” shape=”square”]We continue to advocate for service standards that ensure timely provision of quality assessments.[\/vc_hoverbox][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”margin-top-extra-large”][vc_column_inner width=”1\/2″][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text el_class=”padding-top-extra-large”]<\/p>\n

International<\/strong>
\nInfluence<\/h3>\n

NESA hosted high level international delegations from countries including:[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” gap=”15″ css=”.vc_custom_1542930048824{padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner el_class=”nesa-bg-overlay” width=”1\/2″ css=”.vc_custom_1542928694306{background-image: url(https:\/\/annualreport.nesa.com.au\/2018\/wp-content\/uploads\/sites\/5\/2018\/11\/2017_10_06_World-Bank-Brookfield-Meeting-MS-talking.jpg?id=623) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_text el_class=”padding-vertical-large padding-horizontal-large text-block-white” css=”.vc_custom_1543284115062{padding-top: 100px !important;}”]<\/p>\n

Malaysia<\/h3>\n

Implementation of a Human Resources blueprint for Malaysia following the World Bank supported visit of the Malaysian Minister for Human Resources, the Deputy Secretary General of the Ministry of Human Resources, the Secretary of the National Wages Consultative Council and key stakeholders of the Malaysian HR Development Fund in February.[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”nesa-bg-overlay” width=”1\/2″ css=”.vc_custom_1542929501089{background-image: url(https:\/\/annualreport.nesa.com.au\/2018\/wp-content\/uploads\/sites\/5\/2018\/11\/March-2018-International-Delegations-Finnish-employment-services.jpg?id=624) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_text el_class=”padding-vertical-large padding-horizontal-large text-block-white” css=”.vc_custom_1543217413869{padding-top: 100px !important;}”]<\/p>\n

Finland<\/h3>\n

Establishment of an analogue body to NESA in Finland following the visit of a delegation from the Finnish Ministry of Employment in March.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” gap=”15″ css=”.vc_custom_1542930055719{padding-right: 15px !important;padding-left: 15px !important;}”][vc_column_inner el_class=”nesa-bg-overlay” width=”1\/2″ css=”.vc_custom_1543284399874{background-image: url(https:\/\/annualreport.nesa.com.au\/2018\/wp-content\/uploads\/sites\/5\/2018\/11\/Swedish-delegation-group-shot-photo-courtesy-of-Natalie-Turmine-Campbell-Page.jpg?id=1133) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_text el_class=”padding-vertical-large padding-horizontal-large text-block-white” css=”.vc_custom_1543217431229{padding-top: 100px !important;}”]<\/p>\n

Sweden<\/h3>\n

Developments in the outsourcing of employment services in Sweden following the delegation from the Swedish Employment Services sector in April.[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”nesa-bg-overlay” width=”1\/2″ css=”.vc_custom_1542929507423{background-image: url(https:\/\/annualreport.nesa.com.au\/2018\/wp-content\/uploads\/sites\/5\/2018\/11\/October-2017-Korea-Employment-Information-Services.jpg?id=625) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_text el_class=”padding-vertical-large padding-horizontal-large text-block-white” css=”.vc_custom_1543217443133{padding-top: 100px !important;}”]<\/p>\n

South Korea<\/h3>\n

Ongoing consultancy with interested sector delegates and organisations in South Korea.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”nesa-row-offset-60″][vc_column width=”1\/4″][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”693″ img_size=”full”][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” bg_type=”image” parallax_style=”vcpb-vz-jquery” bg_image_new=”id^671|url^https:\/\/annualreport.nesa.com.au\/wp-content\/uploads\/2018\/11\/paint-texture-background-orange-01@025x.jpg|caption^null|alt^null|title^paint-texture-background-orange-01@0,25x|description^null” bg_image_size=”initial” el_class=”colour-section orange-section nesa-row-offset-60″][vc_column][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n

Policy<\/strong> Support<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”padding-bottom-large”][vc_column_inner width=”1\/3″][vc_single_image image=”1114″ img_size=”full” alignment=”center” css_animation=”fadeIn”][vc_column_text el_class=”stats-counter-text-box”]<\/p>\n

…for policy support.<\/strong><\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”1110″ img_size=”full” alignment=”center” css_animation=”fadeIn”][vc_column_text el_class=”stats-counter-text-box”]<\/p>\n

…gained policy insights and contributed to policy positions through their participation in Special Interest Groups, Taskforces, Working and Advisory Groups.<\/strong><\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”1115″ img_size=”full” alignment=”center” css_animation=”fadeIn”][vc_column_text el_class=”stats-counter-text-box”]<\/p>\n

…were kept regularly informed of policy development through NESA communications.<\/strong><\/p>\n

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Sector<\/strong> Capacity building<\/h2>\n

[\/vc_column_text][vc_column_text]<\/p>\n

NESA continued to support the sector to advance employment inclusion in 2017-18:<\/h4>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”vision-support-stats-counter-wrapper”][vc_column_inner width=”1\/3″][vc_single_image image=”1113″ img_size=”full” alignment=”center” css_animation=”fadeIn”][vc_column_text el_class=”stats-counter-text-box”]<\/p>\n

…gained skills and knowledge through NESA\u2019s professional development and coaching programs, workshops and webinars throughout the year.<\/strong><\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”1112″ img_size=”full” alignment=”center” css_animation=”fadeIn”][vc_column_text el_class=”stats-counter-text-box”]<\/p>\n

…benefited from NESA events and forums.<\/strong><\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”1111″ img_size=”full” alignment=”center” css_animation=”fadeIn”][vc_column_text el_class=”stats-counter-text-box”]<\/p>\n

…registered for the Practitioner Toolbox.<\/strong><\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_height=”yes” disable_element=”yes”][vc_column width=”1\/3″][vc_column_text]<\/p>\n

CEOs Report<\/h1>\n

[\/vc_column_text][\/vc_column][vc_column width=”2\/3″][vc_column_text]My third year of service as NESA\u2019s Independent Board Chair was also the 20th anniversary of the sector and of NESA [LOGO \u2013 Include NESA\u2019S 20TH Anniversary Logo]<\/span><\/strong>. Reflecting on the evolution of this organisation, it gives me great pleasure to report on another year of progress in the organisation\u2019s development as the vision, voice and support of Australian employment services.[\/vc_column_text]

Continue reading<\/span><\/div>\n
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CEOs Report [IMAGE Sally\u2019s headshot]<\/strong><\/span><\/h1>\n

This year was one with significant milestones for NESA and the Australian employment services sector. October 2017 marked NESA\u2019s 20 years of service to the Australian employment services sector. May 2018 marked the 20th anniversary of the implementation of the Job Network, which was the commencement of the outsourced employment services market.<\/p>\n

The move to an outsourced model was viewed as a radical and bold experiment. Over the years of its operation, there has been significant evolution to achieve continuous improvement in the effectiveness, efficiency and quality of services designed to help Australians find and maintain work. The success of Job Network has resulted in other programmes drawn into the contracted framework including Disability Employment Services and the Community Development Programme.<\/p>\n

Australian has learnt many lessons along the journey and the sector has gained much wisdom about effective and promising policies and practices. Uniquely the sector has significant understanding of the operational and business frameworks required to enable successful implementation of such policies and practices to realise continuous improvement. NESA continues to urge the government strongly to better utilise the collective wisdom of the sector to ensure Australia maintains world leading approaches to achieving inclusive employment.<\/p>\n

Australia can and should be proud of the effectiveness of our approach, made possible by the dedication and hard work of the 30,200 devoted employment services practitioners across the country.\u00a0 Australia remains the only nation to have implemented a fully contracted employment services sector. Australia\u2019s world leading model and calibre of providers continues to be the envy of and inspire governments and allied bodies around the globe. A number of countries have progressed their implementation of employment services based on the Australian model and others continue in their the journey. This year NESA hosted 6 international delegations, assisting them to understand the Australian model, its provider network and the broader social services framework. The high standing and reputation of the sector is illustrated by the proportion of international delegations interested in attracting Australian providers to participate in their markets and the number of home grown employment services providers engaged to deliver employment services internationally.<\/p>\n

Australia can and should be proud of the effectiveness of our approach, made possible by the dedication and hard work of the 30,200 devoted employment services practitioners across the country. [Suggested focus quotation]<\/span><\/p>\n

This year NESA hosted 6 international delegations, assisting them to understand the Australian model, its provider network and the broader social services framework. [Suggested focus quotation]<\/span><\/p><\/blockquote>\n

While the Australian employment services market has matured, the drive for continuous improvement has not wavered. Over this year, there has been significant further development and reform.<\/p>\n

Disability Employment Services (DES) was subject of major reform of both the program and its market framework in order to bring greater choice and control to job seekers. This reform includes new market measures, which like the original Job Network is a bold experiment in driving increased competition, improved participant attraction strategies and higher and more sustainable outcomes.\u00a0 NESA was heavily engaged in the DES reform process, supporting providers in the commissioning process and preparing the sector through capacity building over the year.<\/p>\n

The Community Development Programme (CDP) is putting in place measures designed to ensure delivery by local Indigenous organisations, to establish an Investment Fund to support communities to deliver the reforms, and to build local engagement mechanisms to provide advice on local service delivery. Implementation of these reforms is to occur in 2019. We have been tireless in our engagement with Indigenous community leaders and with government to assure that these reforms are appropriate, workable and inclusive.<\/p>\n

Australian employment services have gone through various cycles of growth and retraction of complementary programs.\u00a0 Over the past year we have seen the current growth cycle continue with the implementation of new and expanded programmes:\u00a0 Time to Work, Career Transition Assistance, ParentsNext expansion, [anything else?].<\/p>\n

A further major reform process commenced this year with the Minister establishing an Employment Services Expert Advisory Panel, to which I was appointed. The Panel schedule is intensive and meets frequently to provide recommendations on a future model of employment services in Australia.<\/p>\n

Those of us who have worked in the sector since its establishment know that the one constant is change, and this year has been no exception. In addition to program reform, significant changes to the social security framework commenced with the sector working throughout the year to prepare for implementation of the Targeted Compliance Framework in July 2018.<\/p>\n

NESA has been centrally involved in consultation processes, running forums, taskforces, and Special Interest Groups to formulate the sector\u2019s position to contribute to reform processes. The National Conference provided a valuable platform to seek clarification regarding the emerging requirements and challenges associated with reforms and programme development for implementation in July 2017.<\/p>\n

My deepest thanks to our interlocutors and collaborators in the Department of Jobs and Small Business, the Department of Social Services and the Department of the Prime Minister and Cabinet, as well as to the Ministers who have given their time to meet with us and our members at our various events throughout the year. Like raising a child, addressing the complex nature of unemployment requires a village. NESA extends its thanks and appreciation to our industry and international partners, and the other organisations that have collaborated and supported our representation, sector development and events in varying ways throughout the year.<\/p>\n

This year has involved a momentous amount of work on behalf of the sector. This work has been delivered through the stewardship of the NESA Board and dedication of my outstanding team, who are driven by their passion and belief in the purpose of the sector we represent.<\/p>\n

Lastly, and most importantly my appreciation and respect goes the sector leadership and the tireless and dedicated frontline workers in employment services across Australia who make our remarkable and complex system work. The united effort and vision that providers bring into play to ensure all Australians have access to the opportunities and benefit of employment are immense and too often go unrecognised.<\/p>\n

The united effort and vision that providers bring into play to ensure all Australians have access to the opportunities and benefit of employment are immense [Suggested focus quotation]<\/span><\/p><\/blockquote>\n

It is a continuing privilege to work with and to represent this dedicated and focussed sector, doing the essential work of assuring opportunity for all through employment and inclusion.<\/p>\n

It is a continuing privilege to work with and to represent this dedicated and focussed sector, doing the essential work of assuring opportunity for all through employment and inclusion. [Suggested focus quotation]<\/span><\/p><\/blockquote>\n

Sally Sinclair
\nCEO<\/strong>\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t

Close<\/div><\/div>\n<\/div>[\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

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